100-140 Question 322
Single answerYou receive a ticket about an issue with a web application hosted on a cloud service. After reviewing the ticket, you find that the application runs on a platform provided by the cloud provider, but the customer is responsible for deploying and managing their code. Which cloud model does this likely fall under, and which team should the incident be directed to?
- A
Infrastructure as a Service (IaaS) - Infrastructure Team
- B
Platform as a Service (PaaS) - Application Development Team
- C
Software as a Service (SaaS) - Vendor Support Team
- D
Hybrid Cloud - Networking Team
Show answer and explanation
Correct answer: B
Explanation
The scenario describes a Platform as a Service (PaaS) model. In PaaS, the cloud provider manages the underlying infrastructure and platform, while customers manage their applications and data. Since the issue relates to the web application deployment, the incident should be directed to the Application Development Team, as they handle application-level concerns.
- A. Incorrect.
IaaS provides fundamental computing resources like virtual machines and storage. Customers are responsible for managing the operating system, middleware, and applications, but the scenario specifies a platform on which the customer deploys code, which is not IaaS.
- B. Correct.
PaaS is a cloud model where the cloud provider manages the platform infrastructure, and the customer is responsible for deploying and managing their code. This matches the scenario described in the question, and incidents related to applications are typically directed to the Application Development Team.
- C. Incorrect.
SaaS involves the cloud provider managing the entire solution, including the application, which does not align with the scenario where the customer manages their code.
- D. Incorrect.
Hybrid Cloud refers to an environment combining on-premises and cloud resources. The scenario does not indicate any hybrid architecture or networking issue.