100-140 Question 67
Single answerA user reports that their external monitor is not displaying anything when connected to their laptop. Upon inspection, you notice that the monitor is connected with a VGA cable, but the laptop only features HDMI and USB-C ports. Which of the following actions should you take to resolve the issue?
- A
Advise the user to use a VGA-to-HDMI adapter to connect the monitor to the laptop.
- B
Instruct the user to replace the VGA cable with an HDMI cable.
- C
Inform the user that their laptop is incompatible with external monitors.
- D
Suggest the user use a USB-C to VGA adapter to connect the monitor to the laptop.
Show answer and explanation
Correct answer: A
Explanation
The issue arises from a mismatch between the laptop's available ports (HDMI and USB-C) and the monitor's VGA input. A VGA-to-HDMI adapter bridges the gap, allowing the VGA monitor to connect to the laptop's HDMI port. This is the most suitable and practical solution based on the given scenario.
- A. Correct.
Correct. A VGA-to-HDMI adapter allows the user to connect a VGA monitor to an HDMI port on the laptop, ensuring compatibility.
- B. Incorrect.
Incorrect. The monitor relies on VGA input, so replacing the VGA cable with an HDMI cable would not work unless the monitor supports HDMI, which is not stated in the scenario.
- C. Incorrect.
Incorrect. The laptop is not incompatible with external monitors; the problem lies in the cable compatibility.
- D. Incorrect.
Incorrect. While a USB-C to VGA adapter could work, the question states the monitor is connected via VGA to HDMI. Recommending a VGA-to-HDMI adapter is more direct and applicable to the described setup.