300-435 Question 229
Select 3You are troubleshooting an issue where a network device is not being provisioned correctly via Cisco DNA Center automation using the Intent APIs. Upon investigation, you find an error response from the /dna/intent/api/v1/network-device API that states 'Device not reachable'. What should you verify to resolve this issue?
- A
Ensure the device's management IP address is reachable from Cisco DNA Center.
- B
Confirm that the device is running a firmware version supported by Cisco DNA Center.
- C
Verify that the device's SNMP credentials match those configured in Cisco DNA Center.
- D
Check if the network device is already added to a different Site Group in Cisco DNA Center.
Show answer and explanation
Correct answers: A, B, C
Explanation
The 'Device not reachable' error indicates that Cisco DNA Center cannot communicate with the device. Key areas to check include network connectivity, supported firmware, and credential configuration. These factors directly affect the ability of Cisco DNA Center to reach and manage the device. While Site Group assignments can cause other issues, they are unrelated to the specific error in this scenario.
- A. Correct.
Ensuring the device's management IP address is reachable is critical, as the 'Device not reachable' error often indicates connectivity issues between Cisco DNA Center and the device.
- B. Correct.
Cisco DNA Center requires devices to run supported firmware versions for proper automation and management. Incompatible firmware may cause communication failures.
- C. Correct.
SNMP credentials must match those configured in Cisco DNA Center to allow proper device discovery and communication. Credential mismatches can result in the 'Device not reachable' error.
- D. Incorrect.
While a device being assigned to a different Site Group can cause issues with provisioning, it does not directly result in a 'Device not reachable' error.