300-435 Question 230
Single answerYou are troubleshooting a Cisco DNA Center automation process that leverages the Intent APIs to provision network devices. The API call to /dna/intent/api/v1/network-device is returning a 401 Unauthorized error. What is the MOST likely cause of this issue?
- A
The API token used for authentication has expired or is invalid.
- B
The network device being provisioned is not reachable via the configured management IP.
- C
The user account associated with the API call does not have sufficient permissions.
- D
The Cisco DNA Center instance is experiencing a high CPU load, causing the API to fail.
Show answer and explanation
Correct answer: A
Explanation
The 401 Unauthorized error is specifically related to issues with authentication, such as an expired or invalid API token. In this scenario, the most likely cause is that the API token used in the call has expired or is invalid. Troubleshooting should focus on renewing or regenerating the token and ensuring it is correctly included in the API request.
- A. Correct.
A 401 Unauthorized error typically occurs when there is an issue with authentication. If the API token used for the API call has expired or is invalid, the call will fail with this error.
- B. Incorrect.
A network device not being reachable via the configured management IP would likely result in a different error, such as a timeout or a connectivity issue, not a 401 Unauthorized error.
- C. Incorrect.
Insufficient user permissions would typically result in a 403 Forbidden error, not a 401 Unauthorized error.
- D. Incorrect.
While high CPU load on Cisco DNA Center could cause performance issues, it is not directly related to a 401 Unauthorized error, which is specific to authentication problems.