300-445 Question 72
Select 3An enterprise network consists of multiple monitoring tools that need to share telemetry data for unified visibility. The IT team also requires automated incident tracking and resolution through its ITSM platform. Which integration type(s) should you implement to ensure both telemetry sharing and ITSM integration?
- A
API integration for data exchange between monitoring tools
- B
Alerting thresholds to trigger notifications upon specific conditions
- C
OpenTelemetry for standardized telemetry data collection and sharing
- D
Direct database querying for manual incident creation in the ITSM platform
- E
Integration with the ITSM platform for automated ticket creation
Show answer and explanation
Correct answers: A, C, E
Explanation
To address the scenario, API integration and OpenTelemetry are essential for enabling telemetry data sharing between monitoring tools. Additionally, integrating with the ITSM platform ensures automated ticket creation and resolution workflows. These integration types meet both the telemetry sharing and ITSM automation requirements.
- A. Correct.
API integration facilitates data exchange between different monitoring tools, enabling a unified view of network telemetry.
- B. Incorrect.
While alerting thresholds are useful for triggering notifications, they do not directly contribute to integration for data sharing or ITSM automation.
- C. Correct.
OpenTelemetry is a standardized framework for collecting and sharing telemetry data, ensuring interoperability between monitoring tools.
- D. Incorrect.
Direct database querying requires manual effort and lacks automation, making it unsuitable for scalable ITSM integration.
- E. Correct.
Integrating with the ITSM platform allows automated ticket creation and incident tracking, aligning with the requirement for ITSM integration.