220-1102 Question 287
Single answerStorage requirementsA technician is preparing a company-issued Windows 11 laptop for a remote employee who will work with very large CAD files. The laptop currently has a 256 GB SSD with only 18 GB of free space remaining. Company policy requires the following: the user must be able to install monthly Windows feature and quality updates without storage-related failures, keep a local synchronized copy of project files for offline use, and maintain acceptable system performance. Which action is the BEST recommendation to meet these storage requirements long term?
- A
Run Disk Cleanup and delete temporary files to free a small amount of space
- B
Move the user's Documents folder to a USB flash drive to increase available space
- C
Upgrade the internal drive to a larger SSD and migrate the existing installation
- D
Disable System Restore so Windows updates will have more room to install
Show answer and explanation
Correct answer: C
Explanation
The best answer is to upgrade the internal SSD to a larger drive. In real-world support, storage planning must account for OS updates, application data, cached cloud files, and free-space overhead for healthy system operation. Microsoft documents that Windows requires available storage for updates, and low free space can cause update failures or degraded performance. Temporary cleanup steps such as Disk Cleanup or reducing restore-point usage can help in the short term, but they do not satisfy ongoing business requirements when the workload includes large offline files. Removable media is not an appropriate substitute for primary internal storage in a managed enterprise laptop because of reliability, performance, and security concerns. Best practice is to provide sufficient internal SSD capacity with room for growth rather than relying on repeated cleanup measures.
- A. Incorrect.
This may recover some space and is a reasonable short-term maintenance task, but it does not adequately address the long-term requirement for large offline CAD files, future updates, and sustained performance. With only 18 GB free on a 256 GB SSD, the system is already close to capacity, and ongoing storage growth will likely recreate the problem.
- B. Incorrect.
Using a USB flash drive for a primary user profile location is not a best-practice solution for a managed business laptop. Flash drives are easy to remove, lose, or corrupt, and they typically provide poorer reliability and performance than an internal SSD. This also creates support and data-protection concerns for offline synchronized business files.
- C. Correct.
This is the best recommendation because it directly addresses the root issue: insufficient local storage capacity. A larger internal SSD provides space for Windows updates, application growth, synchronized offline project files, and normal free-space headroom needed for good performance. Migrating the existing installation minimizes user disruption while meeting the company's long-term storage requirements.
- D. Incorrect.
Disabling System Restore may free some disk space, but it reduces the laptop's recovery capability and still does not solve the core problem of inadequate capacity for large project files and future updates. It is a risky tradeoff and not an appropriate primary recommendation for a business system.