220-1102 exam dumps: 828 free CompTIA A+ Core 2 practice questions

Correct answers: A, B

• A. Correct.

  Correct. Windows 11 Pro is an appropriate recommendation for the accounting team because the required line-of-business application runs only on Windows. In business environments, choosing the OS that natively supports the required software is the most practical approach and reduces compatibility issues, retraining, and support overhead.

• B. Correct.

  Correct. macOS is the correct choice for the design team because Final Cut Pro is Apple's professional video editing software and is designed specifically for macOS. Selecting macOS ensures full application support, vendor-backed compatibility, and a standard deployment for creative professionals.

• C. Incorrect.

  Incorrect. Chrome OS is useful for web-centric workflows, kiosks, and lightweight endpoint use, but it is not an appropriate fit here. The scenario requires a Windows-only accounting application and Final Cut Pro, neither of which is a native Chrome OS solution. A candidate might choose this option because Chrome OS is secure and easy to manage, but it does not meet the software requirements.

• D. Incorrect.

  Incorrect. Linux is a common distractor because it is powerful and widely used in servers, development, and some desktop environments. However, Linux does not run all Windows applications natively. Some Windows applications may run through compatibility layers such as Wine or in virtualized environments, but that adds complexity and does not satisfy the requirement for least compatibility work.

• E. Incorrect.

  Incorrect. Android is a mobile operating system intended primarily for smartphones, tablets, and other mobile devices. While media apps exist on Android, it is not the standard desktop platform for Final Cut Pro, which does not run on Android. Someone might select this option by associating mobile platforms with creative apps, but it does not fit the business requirement.

Correct answer: B

• A. Incorrect.

  Windows 10 Home is incorrect because it does not support joining an Active Directory domain, which is a stated requirement. While Home can meet basic consumer needs, it lacks several business-focused features such as domain join and full BitLocker management that are commonly required in managed business environments.

• B. Correct.

  Windows 10 Pro is correct because it supports Active Directory domain join and BitLocker, matching the scenario's business requirements without adding unnecessary enterprise licensing. This is the standard choice for many small and midsize business workstations that need centralized management and device encryption.

• C. Incorrect.

  Windows 10 Pro for Workstations is incorrect because although it includes advanced capabilities for high-end hardware scenarios, such as support for more powerful workstation configurations and features intended for demanding workloads, those benefits are not required here. Choosing it would add complexity or cost without solving an additional business need described in the scenario.

• D. Incorrect.

  Windows 10 Enterprise is incorrect because it also supports domain join and BitLocker, but it is typically licensed through volume licensing and includes enterprise-focused features beyond what this user needs. The scenario specifically says the business wants to avoid paying for unnecessary enterprise-only features, making Enterprise more than is required.

Correct answer: C

• A. Incorrect.

  This is incorrect because removing the password from a local account significantly weakens security, especially for a traveling user. While a local account can support offline sign-in, the scenario specifically states the company wants to avoid managing separate local passwords and reduce password-compromise risk.

• B. Incorrect.

  This is incorrect because a workgroup does not provide user authentication benefits for this scenario, and a BIOS/UEFI password is not a replacement for Windows account sign-in. BIOS passwords help restrict device startup or firmware access, but they do not provide the Windows identity and account protections requested.

• C. Correct.

  This is correct because a Microsoft account supports Windows sign-in and can still authenticate locally when the device is offline using cached credentials. Configuring a Windows Hello PIN improves security and convenience because the PIN is tied to that specific device rather than being the user's reusable account password. This aligns with Microsoft best practices for stronger, device-bound sign-in methods on Windows 10/11.

• D. Incorrect.

  This is incorrect because the Guest account is not an appropriate secure sign-in solution for a business user. It does not meet the requirement for a personalized, secure account and would create major security and auditing concerns. It also does not address the need to reduce password-compromise risk.

Correct answer: A

• A. Correct.

  Correct. On Linux systems that use systemd, setting the default target to multi-user.target configures the system to boot into a non-graphical, multi-user command-line environment. This is a practical troubleshooting step when the GUI is failing, because it allows the technician to boot reliably, log in at the console, and repair or roll back graphics-related packages without the display manager starting automatically.

• B. Incorrect.

  Incorrect. systemctl isolate graphical.target attempts to switch the currently running system into the graphical target, which is the opposite of what the technician wants. If the graphical environment is already broken, isolating graphical.target could fail or worsen the issue by trying to start the display manager and GUI services.

• C. Incorrect.

  Incorrect. init 6 reboots the system. Although older SysV-style runlevels are still mapped on some distributions, this command does not set the system to boot into a text-only mode on future startups. It simply restarts the machine, so it does not solve the requirement to disable the GUI temporarily.

• D. Incorrect.

  Incorrect. chmod +x /etc/X11/xorg.conf makes little sense in this scenario because xorg.conf is a configuration file, not a script or executable that should be given execute permissions. Changing its mode this way would not disable the graphical environment or change the system's default boot target.

Correct answer: A

• A. Correct.

  Correct. In macOS, Gatekeeper may block apps from unidentified developers. If the software is trusted and permitted by policy, the proper first step is to go to System Settings > Privacy & Security and use the option to open or allow the blocked app. On some versions of macOS, the user can also Control-click the app and choose Open to approve it. This follows Apple's intended security workflow without broadly weakening system protections.

• B. Incorrect.

  Incorrect. FileVault is full-disk encryption for protecting data at rest. It does not control whether an app from an unidentified developer can launch. A technician choosing this option may be confusing encryption features with application security controls.

• C. Incorrect.

  Incorrect. System Integrity Protection protects critical system files and processes. Disabling SIP is not an appropriate first response for a blocked third-party app and would significantly reduce system security. Gatekeeper approval should be used instead.

• D. Incorrect.

  Incorrect. Disk Utility First Aid checks and repairs file system issues, but it does not address Gatekeeper or app-signing warnings. Someone might choose this if they assume the app failed due to disk corruption rather than a macOS security control.

Correct answer: A

• A. Correct.

  Correct. On Chrome OS, a common cause of Wi-Fi authentication failures after a password change is that the device is still trying to use the previously saved credential. Forgetting the saved network and reconnecting forces the Chromebook to prompt for the updated password and rebuild the wireless profile. This is the least disruptive and most appropriate first troubleshooting step.

• B. Incorrect.

  Incorrect. A Powerwash removes local user data and resets the Chromebook, but it is excessive for a simple wireless authentication issue caused by an outdated saved password. It should be reserved for more serious corruption or configuration problems after basic troubleshooting has failed.

• C. Incorrect.

  Incorrect. Developer Mode is not an appropriate support step for standard enterprise troubleshooting and can reduce security, disable some management assumptions, and complicate support. It is not required to update or recreate a saved Wi-Fi profile in Chrome OS.

• D. Incorrect.

  Incorrect. The Chromebook's ability to detect the SSID suggests the wireless radio is functioning. An authentication error after a password change points to a credential mismatch rather than failed hardware. Replacing the adapter would not address the root cause.

Correct answer: A

• A. Correct.

  Correct. Google Play purchases are tied to the Google account that originally obtained or purchased the app. If the device is signed in only with a different account, the Play Store will not associate the prior purchase with the user. Adding the personal Google account and selecting it within the Play Store is the appropriate first step to restore access without paying again.

• B. Incorrect.

  Incorrect. Clearing Play Store cache or data can resolve display or sync issues, but it does not transfer purchase entitlements between different Google accounts. The core issue is account identity, not stale app data.

• C. Incorrect.

  Incorrect. A factory reset is excessive and would not solve the licensing problem if the wrong Google account is still being used. Resetting a device should not be a first-line response for an app-purchase association issue.

• D. Incorrect.

  Incorrect. Sideloading from a third-party source bypasses standard app-store controls and introduces security and compliance risks, especially on a work device. It also does not properly restore the user's Play Store purchase record or license association.

Correct answer: A

• A. Correct.

  Correct. Low Power Mode is a supported iPadOS feature designed to reduce background activity such as mail fetch, background app refresh behavior, automatic downloads, and some visual effects to help extend battery life. In a scenario where the user reports fast battery drain after an update, enabling Low Power Mode is an appropriate first troubleshooting step because it is low risk, reversible, and directly addresses excessive battery consumption.

• B. Incorrect.

  Incorrect. Force-closing apps is a common misconception. On iPadOS, routinely force-closing all apps is not considered a best practice for improving battery life and can sometimes increase battery use because apps must fully reload later. Restarting may be a reasonable troubleshooting step in some cases, but doing this after every use is not the best first action and does not specifically apply a battery-saving iPadOS feature.

• C. Incorrect.

  Incorrect. A factory reset is far too disruptive as a first step. It removes user data unless properly backed up and should be reserved for more serious troubleshooting after less invasive steps have failed. Since iPadOS includes built-in battery-saving controls, resetting the device would not be the most appropriate initial response.

• D. Incorrect.

  Incorrect. Disabling iCloud completely is excessive and can interfere with legitimate syncing of contacts, files, photos, and app data. While some syncing activity can affect battery life, turning off iCloud entirely is not the recommended first step for generalized post-update battery drain and background activity concerns.

Correct answer: A

• A. Correct.

  Correct. iOS includes an Offload Unused Apps feature that removes the app binary to free space while keeping the app's documents and data. If the app is needed again, it can be reinstalled from the App Store and its data restored, assuming the app is still available. In this scenario, this is the best first step because the user wants to keep important photos and videos accessible while freeing storage from apps that are not used regularly.

• B. Incorrect.

  Incorrect. A factory reset is far more disruptive than necessary and introduces avoidable risk, including time spent restoring, possible backup issues, and temporary loss of access. It is not the best first action when iOS provides less invasive storage-management tools.

• C. Incorrect.

  Incorrect. Clearing Safari history and website data may recover some space, but typically not as much as offloading multiple unused apps. It also does not directly address the user's statement that several apps are no longer needed every day.

• D. Incorrect.

  Incorrect. iOS does not provide a user-facing setting to manually delete a separate 'Photos app cache' in the way this option implies. Storage related to photos and videos is managed through iPhone Storage recommendations, iCloud Photos behavior, and deleting or transferring content, not by clearing a dedicated Photos cache setting.

Correct answer: A

• A. Correct.

  Correct. When a cloud email account such as Microsoft 365 stops syncing after a password change, the most appropriate first step on Android is typically to remove and re-add the work account, or reauthenticate it if prompted. This allows the user to enter the updated credentials and complete any modern authentication, conditional access, or security-policy prompts such as enforcing a device passcode. This is the least disruptive corrective action that directly addresses the likely cause.

• B. Incorrect.

  Incorrect. A factory reset is far too disruptive for a basic email reauthentication issue. It should be reserved for severe OS-level problems or when other troubleshooting steps fail and data backup has been verified. Since webmail works and connectivity is fine, the problem is much more likely related to cached account credentials or required account reauthorization.

• C. Incorrect.

  Incorrect. Clearing the system cache partition is not a standard or likely fix for an Android work email account that stopped syncing after a password change. Modern Android troubleshooting for account authentication issues focuses on reauthentication, account removal/re-addition, app cache clearing, or policy compliance. The misconception here is assuming the problem is at the OS cache level rather than the account-authentication level.

• D. Incorrect.

  Incorrect. Disabling the screen lock would conflict with, not satisfy, typical corporate security requirements. Many business email systems require a device passcode or screen lock to permit account access. Removing the lock would likely make the device noncompliant and could prevent synchronization entirely.