220-1102 Question 469
Single answer9. Enable System Restore and create a restore point in Windows HomeA customer brings in a Windows Home laptop and asks you to install a line-of-business application that is known to make significant system changes. Before proceeding, you want to make sure the PC can be rolled back if the installation causes instability. Which action should you take first to enable this protection and then create a restore point?
- A
Open System Properties, go to System Protection, turn protection on for the system drive, configure disk space if needed, and then click Create to make a restore point.
- B
Open Backup and Restore (Windows 7), create a system image, and label it as a restore point before installing the application.
- C
Open Device Manager, select the system drive, enable rollback protection, and save a restore snapshot.
- D
Open Settings > Recovery, choose Reset this PC, and create a recovery checkpoint for the application install.
Show answer and explanation
Correct answer: A
Explanation
The best practice before installing software that may affect system stability is to ensure System Protection is enabled on the system drive and then manually create a restore point. In Windows Home, this is done from System Properties under the System Protection tab. Restore points capture system files, installed applications, drivers, and registry settings, allowing a technician to revert system state without restoring user data files. Microsoft documentation for System Restore and System Protection describes enabling protection for a drive and using the Create function to generate a manual restore point. This makes option 1 the only answer that correctly matches both the required feature and the proper workflow.
- A. Correct.
Correct. In Windows Home, System Restore is managed through System Protection in System Properties. If protection is not already enabled for the system drive, you must turn it on first and allocate space for restore points. After that, you can use the Create button to manually make a restore point before installing software that changes system files, drivers, or the registry.
- B. Incorrect.
Incorrect. Backup and Restore (Windows 7) can create a system image, but that is not the same as enabling System Restore or creating a restore point. A system image is a much larger full backup and is not what the question is asking for. This option reflects a common confusion between restore points and backup images.
- C. Incorrect.
Incorrect. Device Manager does not provide a way to enable System Restore for a drive or create restore points. It can be used to manage hardware and roll back certain drivers, which may tempt test-takers who associate 'rollback' with restore functionality, but it is not the correct tool for this task.
- D. Incorrect.
Incorrect. Reset this PC is a recovery feature used to reinstall Windows, not to create restore points. It is a much more disruptive process intended for repairing severe issues, and there is no 'recovery checkpoint' creation workflow there for routine application installs.