220-1102 Question 640
Single answerDevice informationA technician is preparing to replace the motherboard in a Windows 11 Pro desktop that belongs to the accounting department. Before starting, the technician needs to document the device so they can verify the correct hardware profile after the repair and provide the asset details to management. Which built-in Windows tool would BEST provide a consolidated view of the computer's model, BIOS version, processor, installed memory, and system UUID in one place?
- A
System Information (msinfo32)
- B
Task Manager
- C
Device Manager
- D
Disk Management
Show answer and explanation
Correct answer: A
Explanation
For A+ Core 2, candidates should know which built-in OS tools are appropriate for gathering device information during support and documentation tasks. In this scenario, the technician needs a single utility that provides broad system details before replacing hardware. In Windows, System Information, launched with msinfo32, is the best fit because it presents a structured hardware and system summary, including manufacturer, model, BIOS version/date, processor, memory, and often the system UUID. This aligns with common IT best practices for asset documentation and post-repair verification. By contrast, Task Manager is performance-oriented, Device Manager is device/driver-oriented, and Disk Management is storage-oriented. Microsoft documentation for System Information describes it as a tool for viewing comprehensive information about the computer's hardware, system components, and software environment.
- A. Correct.
Correct. System Information (msinfo32) is the built-in Windows utility designed to display detailed device information in a consolidated view. It includes system model, BIOS version/date, processor, installed RAM, and identifiers such as the system UUID on supported hardware. This makes it the best choice when documenting a device before hardware replacement.
- B. Incorrect.
Incorrect. Task Manager provides useful information such as CPU, memory, disk, and network utilization, and it can show a basic hardware summary under the Performance tab. However, it does not provide the same consolidated inventory-style details such as BIOS version and system UUID needed for formal device documentation.
- C. Incorrect.
Incorrect. Device Manager is primarily used to view and manage installed hardware devices, drivers, and device status. While it helps confirm whether components are detected and functioning, it is not the best single tool for documenting system model, BIOS details, installed memory, and UUID in one place.
- D. Incorrect.
Incorrect. Disk Management is focused on storage configuration, including partitions, volumes, and disk initialization. It does not provide a complete system summary with motherboard-related and firmware-related details such as BIOS version or system UUID.