220-1102 Question 650
Single answerInventory listsA technician is preparing 25 laptops for a new department and must update the company's inventory list before deployment. Management wants the inventory to support future troubleshooting, warranty claims, and asset recovery if a device is lost. Which item is MOST important to record for each laptop in the inventory list?
- A
The laptop's serial number and company asset tag
- B
The names of all users who might borrow the laptop
- C
The technician's personal notes about software performance
- D
The default wallpaper configured on the laptop
Show answer and explanation
Correct answer: A
Explanation
For A+ Core 2, inventory lists are part of organizational documentation and change/asset management best practices. A useful inventory record should include unique identifiers such as serial numbers, assigned asset tags, model information, location, and often purchase or warranty details. Among the choices, the serial number and company asset tag provide the strongest foundation for tracking a device throughout its lifecycle. These identifiers are used in common IT asset management processes, service documentation, and manufacturer warranty verification. Best practice documentation from enterprise IT asset management workflows consistently emphasizes maintaining unique hardware identifiers to support audits, incident response, warranty claims, and recovery of missing equipment.
- A. Correct.
Correct. A complete inventory list should include unique device identifiers such as the manufacturer serial number and the organization's asset tag. These details are critical for tracking hardware, validating warranty status, confirming ownership, and assisting with loss prevention and recovery. They also help technicians match a physical device to support records and service history.
- B. Incorrect.
Incorrect. Although user assignment may be tracked separately in checkout or deployment records, listing all possible borrowers is not the most important core inventory data element. Inventory lists are primarily focused on identifying and tracking the asset itself, not every potential temporary user.
- C. Incorrect.
Incorrect. Personal troubleshooting notes are not a standard primary field for an inventory list. Such notes may belong in service tickets or maintenance logs, but they do not reliably identify the device for lifecycle management, warranty support, or asset audits.
- D. Incorrect.
Incorrect. Desktop configuration details such as wallpaper are not meaningful for hardware inventory control. This option reflects a misunderstanding between system configuration preferences and core asset management data.