220-1102 Question 742
Single answerPersonal-use license vs. corporate-use licenseA technician is preparing to deploy a PDF editing application to 25 office PCs. During testing, the technician discovers that one employee has already installed the same software using a discounted personal-use license purchased with a home email address. The employee says the app works fine and suggests the company use that same license type to save money. What should the technician do NEXT?
- A
Remove the personally licensed copy from the work PC and obtain the appropriate business or corporate licenses before deployment
- B
Keep the existing installation because the software functions correctly and only replace it if the vendor audits the company
- C
Create a disk image of the employee's PC and deploy that image to the remaining office computers to speed up installation
- D
Transfer the employee's personal-use license to the company account because the software is being used for work purposes
- E
Ask each employee to buy their own personal-use license and submit reimbursement requests to the company
Show answer and explanation
Correct answer: A
Explanation
This question tests the ability to distinguish personal-use licensing from business or corporate licensing in a real deployment scenario. In A+ Core 2, technicians are expected to recognize legal and policy implications of software installation, including ensuring compliance with license agreements. Best practice is to review the vendor's End User License Agreement (EULA), terms of service, and any business/enterprise licensing documentation before deployment. Personal-use licenses are commonly restricted to individual, noncommercial use and are not automatically valid on employer-owned devices or for company operations. Proper remediation is to remove the noncompliant installation and purchase the correct business or volume licenses for the organization.
- A. Correct.
Correct. A personal-use license is typically intended for noncommercial individual use and does not grant rights for organizational deployment on company-owned systems. The technician should remove the improperly licensed installation and ensure the organization purchases the correct business, corporate, or volume licensing as required by the vendor's terms.
- B. Incorrect.
Incorrect. Whether the software works is irrelevant to license compliance. Continuing to use software under the wrong license exposes the company to legal, financial, and audit risk. Waiting for an audit is not an acceptable IT or business practice.
- C. Incorrect.
Incorrect. Imaging and deploying the same installation would multiply the licensing violation across additional systems. Even if imaging is technically efficient, it does not change the underlying license terms, and each deployed copy must be properly licensed.
- D. Incorrect.
Incorrect. In most cases, a personal-use license cannot simply be converted or reassigned to a business environment unless the vendor explicitly allows it. License ownership, transfer rights, and permitted use are defined by the software license agreement, not by internal company preference.
- E. Incorrect.
Incorrect. Reimbursing employees for personal-use licenses does not make those licenses valid for corporate use. This is a common misconception. If the software will be used on company devices for business operations, the organization should obtain licensing intended for commercial or enterprise use.