220-1102 Question 796
Single answerInitiating updatesA technician is preparing a Windows 11 laptop for a remote employee before shipping it out. Company policy requires the system to be fully patched with the latest security updates, but the technician does not want to wait for the laptop's normal update schedule. Which action should the technician take to manually initiate the update process immediately?
- A
Open Settings > Windows Update and click Check for updates
- B
Open Device Manager and scan for hardware changes
- C
Run Disk Cleanup and select Temporary Internet Files
- D
Open Task Manager and restart Windows Explorer
Show answer and explanation
Correct answer: A
Explanation
The best answer is to manually start the update scan from Settings > Windows Update by clicking Check for updates. On A+ Core 2, candidates should recognize the practical process for initiating updates on Windows systems, especially when preparing devices for deployment or troubleshooting patch compliance. This is the standard user-facing method supported by Microsoft for manually checking for and downloading available updates. Device Manager, Disk Cleanup, and Task Manager serve different administrative purposes and do not start the Windows update process. Best practice before deployment is to confirm the device has network connectivity, sufficient battery or AC power, and enough storage, then manually check for updates and verify successful installation from the Windows Update interface or update history.
- A. Correct.
Correct. In Windows 11, the standard way to manually initiate operating system updates is through Settings > Windows Update, then selecting Check for updates. This forces Windows to contact Microsoft's update service or the organization's configured update source and begin scanning for applicable updates immediately.
- B. Incorrect.
Incorrect. Scanning for hardware changes in Device Manager is used to detect newly added or changed hardware devices. Although driver updates can sometimes be related to updates, this action does not initiate Windows OS update scanning or install pending security patches.
- C. Incorrect.
Incorrect. Disk Cleanup is a maintenance tool for removing unnecessary files and freeing storage space. It does not trigger Windows Update or cause the system to search for and install security or feature updates.
- D. Incorrect.
Incorrect. Restarting Windows Explorer can help refresh the desktop or resolve minor shell issues, but it has nothing to do with initiating Windows Update. Someone might choose this if they confuse general Windows troubleshooting with update management.