AI-102 Question 175
Single answerYou are building a customer feedback analysis solution using Azure AI services. Your goal is to extract key phrases such as product names, issues mentioned, and customer sentiments from text feedback provided by users. Which Azure service and processing method should you use to achieve this?
- A
Azure Text Analytics - Key Phrase Extraction API
- B
Azure Speech to Text - Real-time Transcription
- C
Azure Cognitive Search - Indexing
- D
Azure Form Recognizer - Document Processing
Show answer and explanation
Correct answer: A
Explanation
The Azure Text Analytics service provides a Key Phrase Extraction API, which is specifically designed to extract important terms and phrases from unstructured text. This makes it the most suitable choice for analyzing customer feedback and identifying key concepts, such as product names or issues mentioned in the feedback.
- A. Correct.
Azure Text Analytics includes a Key Phrase Extraction API, which is specifically designed to extract significant terms or phrases from text data.
- B. Incorrect.
Azure Speech to Text converts spoken language into text but does not perform key phrase extraction.
- C. Incorrect.
Azure Cognitive Search is a service for indexing and searching data but does not provide key phrase extraction capabilities.
- D. Incorrect.
Azure Form Recognizer is used for extracting structured data from forms and documents, not for extracting key phrases from unstructured text.