AI-102 Question 178
Single answerYou are developing an Azure AI solution for a customer support system that analyzes customer feedback and extracts actionable insights. The feedback is stored in a database, and you need to extract key phrases such as product names, issues, and sentiments using Azure Cognitive Services. Which service or feature should you use to achieve this?
- A
Text Analytics API
- B
Form Recognizer
- C
Speech-to-Text
- D
Custom Vision
Show answer and explanation
Correct answer: A
Explanation
The Text Analytics API within Azure Cognitive Services provides pre-built capabilities for extracting key phrases from text. It is specifically designed for analyzing text data and is the most appropriate choice for this scenario, as extracting key phrases from customer feedback is a primary requirement.
- A. Correct.
The Text Analytics API is a feature of Azure Cognitive Services specifically designed to extract key phrases, detect language, analyze sentiment, and identify named entities from text.
- B. Incorrect.
Form Recognizer is used for extracting structured data from forms, invoices, and other documents but is not designed for extracting key phrases from general text.
- C. Incorrect.
Speech-to-Text is used for converting spoken language into written text but does not perform key phrase extraction.
- D. Incorrect.
Custom Vision is used for training AI models to classify images or detect objects in images, not for analyzing text or extracting key phrases.