AI-102 Question 302
Single answerYou are tasked with creating a QnA Maker knowledge base for your company's internal support system. The knowledge base will handle frequently asked questions (FAQs) about IT services. While using the QnA Maker portal, you need to manually add question-and-answer pairs for scenarios that are not covered in existing documents or URLs. What step should you take to ensure these pairs are added correctly?
- A
Navigate to the Test section and add the question-and-answer pairs there.
- B
Use the Add QnA Pair option in the Knowledge Base section of the QnA Maker portal.
- C
Modify the REST API endpoint directly to include the new question-and-answer pairs.
- D
Submit the question-and-answer pairs in a JSON file format during the knowledge base creation process.
Show answer and explanation
Correct answer: B
Explanation
To manually add question-and-answer pairs in a QnA Maker knowledge base, you must use the 'Add QnA Pair' option in the Knowledge Base section of the QnA Maker portal. This ensures precise control and integration of new pairs into the existing knowledge base without needing to re-import or modify files externally.
- A. Incorrect.
The Test section in the QnA Maker portal is used for testing the knowledge base, not for adding new question-and-answer pairs.
- B. Correct.
The Add QnA Pair option in the Knowledge Base section is the correct way to manually add question-and-answer pairs directly to the knowledge base.
- C. Incorrect.
Modifying the REST API endpoint directly is not the recommended or user-friendly approach for adding question-and-answer pairs manually.
- D. Incorrect.
Submitting a JSON file is an option during the initial knowledge base creation process, but it is not relevant for manually adding pairs after the knowledge base has been created.