Slack Administrator Advanced Practice Exam: Hard Questions 2025

A global enterprise is migrating from multiple Slack workspaces to a single Enterprise Grid. Legal requires that new channels created for case work follow a strict naming convention (e.g., "case-<region>-<id>") and that creation be limited to a small group of trained coordinators. Business stakeholders also want employees to be able to request a channel quickly without filing IT tickets. Which approach best satisfies governance and usability with the least ongoing admin overhead?

After migrating to Enterprise Grid, a company reports that important incident channels are hard to find, new hires join the wrong channels, and channel lists have grown unmanageably large. The company wants a scalable information architecture that supports: (1) predictable channel discovery, (2) consistent onboarding for different job roles, and (3) minimal future rework as teams reorganize. Which solution is the best fit?

A regulated organization must ensure that contractor accounts are automatically deprovisioned within 24 hours of contract end, cannot download files to unmanaged devices, and cannot create public channels. The company uses an identity provider (IdP) and wants auditable enforcement with minimal manual intervention. Which combination of controls is most appropriate?

A financial services company must collaborate with external legal counsel using Slack Connect while ensuring: (1) only approved channels can be connected, (2) sensitive files are not shared externally, and (3) the company can prove control during audits. Which configuration best meets these requirements?

During an internal investigation, Security needs to preserve evidence of a suspected data leak occurring in private channels and DMs. They must ensure messages are not altered or deleted during the investigation and that access to the content is limited to authorized reviewers. Which approach is most aligned with best practice for evidence preservation in Slack?

A company wants to automate incident response: when an alert is generated in their monitoring tool, Slack should (1) create a dedicated incident channel, (2) invite the on-call group and incident commander, (3) post a structured incident template, and (4) update the monitoring tool with the channel link. The company expects high alert volume and wants reliability and change control. Which implementation is most appropriate?

A sales organization wants to integrate Salesforce with Slack so that: (1) opportunity updates post to the correct deal channel, (2) only relevant field changes trigger notifications to reduce noise, and (3) access respects Salesforce record visibility while still enabling collaboration in Slack. Which design best addresses these constraints?

A Slack admin is troubleshooting a workflow that creates a Jira issue from a Slack form submission. Users report intermittent failures: sometimes the workflow completes but the Jira issue is not created; other times the workflow errors with a permissions message. The Jira project uses fine-grained permissions and recently rotated API tokens. What is the most likely root cause and best next step?

An enterprise notices a rise in phishing attempts delivered via Slack DMs. Some users are clicking malicious links. The security team wants proactive detection and a repeatable response process that minimizes false positives and avoids disrupting normal collaboration. Which approach is best?

Following a major re-org, leadership wants to measure whether the new Slack channel strategy improved cross-functional collaboration without incentivizing spammy behavior. They also want to identify underused channels for cleanup while avoiding the accidental removal of critical-but-low-traffic channels (e.g., compliance escalation). Which metrics and approach best fit these goals?