Slack Administrator Intermediate Practice Exam: Medium Difficulty 2025

A global organization is standardizing how teams request IT help in Slack. They want a consistent intake experience in a #help-it channel, automatic acknowledgement, and the ability to route requests to the right on-call group. Which approach best meets the requirement with minimal manual effort?

A company must reduce the risk of data leakage. They want to prevent external sharing in most channels but still allow collaboration with approved vendors in a controlled way. Which solution best balances security and business needs?

Your organization is onboarding 500 new employees next month. You need a repeatable way to ensure new hires automatically join required channels, receive a welcome message with key resources, and complete a short set of onboarding questions. What is the best administrative approach?

A regulated team needs to ensure sensitive discussions are limited to a defined set of members and that membership changes are controlled. They also want the channel to be discoverable by name for internal users who qualify, but not readable. What should the Slack admin recommend?

A sales team wants Slack to automatically create a channel when a new high-value opportunity is marked "Commit" in their CRM, invite the account team, and post key opportunity details. What solution best fits this requirement?

Leadership is concerned about unstructured channel sprawl. Teams often create duplicate channels for the same project, and important updates are scattered. Which set of actions is the best first step for an admin to improve channel governance without blocking productivity?

A security team needs to investigate a suspected account compromise. They want to determine whether the user signed in from unusual locations and what actions were taken in the workspace. What should the Slack admin do first?

A workspace uses several third-party Slack apps. Compliance requires that only approved apps can be installed, and app permissions should be reviewed to prevent excessive access to messages and files. What is the best administrative control?

A support team wants to reduce time-to-response for customer issues discussed in Slack. They need to ensure that when a message is posted with a specific keyword in #customer-escalations, the on-call engineer is notified and a ticket is created in their service desk tool. What is the best solution?

An executive asks for evidence that Slack adoption is improving after a rollout: they want to see whether key departments are actively using channels and whether usage is concentrated in a few power users. What should the Slack admin provide?