Nonprofit Cloud Consultant (NPC) Intermediate Practice Exam: Medium Difficulty 2025

A nonprofit is implementing Nonprofit Cloud and wants program staff to capture services delivered to clients, including service type, date, and outcome. Leadership also wants a consistent way to report outcomes by program and avoid building many custom objects. Which approach best aligns with Nonprofit Cloud product configuration best practices?

A nonprofit needs a household view where donations from spouses roll up to a shared unit for reporting, but each spouse must still be recognized individually for engagement history. The organization also wants to avoid duplicate households as data grows. Which configuration best meets these needs?

A nonprofit wants to ensure gift officers only see major donor portfolios while finance users can see all donation transactions. They also want program staff to see only the service delivery data for programs they work on. What is the most appropriate access design approach in Salesforce for this scenario?

A nonprofit runs an annual campaign and wants to track outreach to donors, pledge commitments, and payments over time. They need to report on total pledged vs. total collected by campaign and by donor segment. Which solution best supports this requirement?

A nonprofit wants to improve donor retention by sending tailored journeys: first-time donors receive a 30-day welcome series, recurring donors receive quarterly stewardship updates, and lapsed donors receive a re-engagement series. Donation data lives in Salesforce. What is the best approach to implement this with good data hygiene and measurable outcomes?

A nonprofit accepts online donations through a web form and wants each donation to create a transaction record, associate it to an existing donor when possible, and create a new donor when necessary. They also want to minimize duplicate contacts. What is the most appropriate solution pattern?

A nonprofit is migrating 10 years of donation history from a legacy system. They need to preserve relationships between donors, campaigns, and payments, and they want reliable reconciliation after load. What is the best data migration approach?

Program staff report outcomes monthly and leadership wants a dashboard showing: clients served, services delivered, and outcome attainment by program and by region. Data comes from multiple teams and definitions must be consistent. What should the consultant recommend first to ensure the dashboard is reliable?

A nonprofit uses an external accounting system as the system of record for general ledger entries, but Salesforce is the system of record for donor and fundraising activity. Finance needs nightly updates of payment status and batch numbers back into Salesforce for reporting. Which integration design is most appropriate?

A nonprofit wants a single intake form to create or update a constituent, enroll them in a program, and optionally create a case for follow-up. The form will be used by internal staff and must validate eligibility rules before submission. What is the best solution approach using Salesforce platform capabilities?