Salesforce Certified Platform Administrator Intermediate Practice Exam: Medium Difficulty 2025

A new admin is setting up a Salesforce org for a global company. The company wants all users to see a consistent time zone and locale for business reporting, but individual users should still be able to work in their own time zones and languages. Which configuration approach meets this requirement?

A sales manager wants a custom object called Delivery__c to be available from a tab and accessible only to users in the "Logistics" department. All other users should not see the tab or the object. Which approach best meets this requirement with least administrative overhead?

A company wants to ensure users can only create Opportunity records when the related Account has a populated "Credit Status" field (Credit_Status__c). What is the best declarative solution?

Support leadership wants a Lightning record page for Case that shows different components for different users: Agents should see a guided path and macros-related components, while Managers should see an analytics dashboard component. What should the admin use to meet this requirement?

A sales team uses Contacts related to Accounts. They want the "Account Region" value to be visible on the Contact record and filterable in Contact list views, without using automation to copy data. What should the admin create?

Marketing wants to track campaign performance. They need to attribute Opportunities to the Campaign that most influenced the deal, while still allowing multiple Campaign touchpoints per Contact. Which standard Salesforce feature best supports this requirement?

A support center needs to route new Cases to different queues based on Case Type and Customer Tier. They also want to automatically send an email acknowledgment to the customer when the case is created. Which combination of tools best meets these requirements declaratively?

A team wants to collaborate on a set of Accounts and Opportunities, share files, and post updates in a single place. They also want new members to automatically gain access to the shared files and posts. Which feature should the admin recommend?

An admin needs to import 40,000 leads from a spreadsheet and ensure duplicates are minimized. They want to match on Email and update existing Leads when a match is found, otherwise insert a new Lead. What should the admin use?

A company wants opportunities over $100,000 to require approval from the VP of Sales. If approved, the Opportunity Stage should update to "Negotiation". If rejected, it should update to "Closed Lost" and require a Loss Reason. What is the best solution using standard automation tools?