SAA-C03 Question 175
Single answerA company wants to implement a solution that can extract meaningful insights such as sentiment analysis, key phrases, and language detection from customer feedback collected via emails and chat logs. Which AWS managed service would be the most appropriate for this use case?
- A
Amazon Polly
- B
Amazon Comprehend
- C
Amazon Rekognition
- D
Amazon Translate
Show answer and explanation
Correct answer: B
Explanation
Amazon Comprehend is a fully managed natural language processing (NLP) service that enables you to derive insights from text. It can perform tasks such as sentiment analysis, key phrase detection, and language identification, which are directly applicable to analyzing customer feedback. Other services like Amazon Polly, Amazon Rekognition, and Amazon Translate have different use cases unrelated to this scenario.
- A. Incorrect.
Amazon Polly is used to convert text into lifelike speech. It is not designed for extracting insights from text data like sentiment analysis or key phrase extraction.
- B. Correct.
Amazon Comprehend is specifically designed for natural language processing (NLP) tasks such as sentiment analysis, key phrase extraction, language detection, and entity recognition. It fits the use case perfectly.
- C. Incorrect.
Amazon Rekognition is used for image and video analysis, such as detecting objects, scenes, and facial attributes. It is not suitable for analyzing text data.
- D. Incorrect.
Amazon Translate is used for real-time language translation. While it works with text, it does not provide sentiment analysis or key phrase extraction.