100-140 exam dumps

100-140 practice question 320 of 390

Cisco Certified Support Technician (CCST) IT Support. Associate level, Cisco. Free question with the correct answer and a full explanation.

100-140 Question 320

Single answer

A company is running several virtual machines on a hypervisor to support their IT operations. One of the IT support technicians notices that a virtual machine is experiencing performance issues, such as high CPU usage and slow response times. What is the most appropriate action to take first to troubleshoot this issue?

  1. A

    Check the resource allocation settings for the virtual machine within the hypervisor.

  2. B

    Restart the physical host to resolve any hardware-related problems.

  3. C

    Migrate the virtual machine to another physical host using live migration.

  4. D

    Delete and recreate the virtual machine to resolve configuration issues.

Show answer and explanation

Correct answer: A

Explanation

When troubleshooting performance issues in a virtual machine, the first step is to check the resource allocation settings within the hypervisor. Virtual machines rely on allocated CPU, memory, and other resources, and incorrect or insufficient allocation can cause performance degradation. Addressing this aspect is less disruptive and often resolves the issue without requiring more complex actions.

  • A. Correct.

    This is the correct first step in troubleshooting a virtual machine's performance issue. Resource allocation settings, such as CPU and memory limits, can directly affect the VM's performance. Ensuring that the VM has adequate resources is essential before considering other actions.

  • B. Incorrect.

    Restarting the physical host is a drastic step that could impact all virtual machines running on it. This is not an appropriate first action for troubleshooting a single VM's performance issue.

  • C. Incorrect.

    While live migration can be useful in some scenarios, it is not the first step in troubleshooting performance issues. The root cause of the problem should be identified before moving the VM to another host.

  • D. Incorrect.

    Deleting and recreating the virtual machine is an extreme measure and should only be considered after all other troubleshooting steps, including resource allocation checks, have been exhausted.

Timed practice exam

Take a 100-140 practice test under exam conditions

75 questions in 120 minutes, drawn from this bank, with a score report and a per-question review when you finish.

Start timed exam