100-140 Question 60
Single answerYou are troubleshooting a network connectivity issue on a user's workstation. The user reports they cannot access internal network resources or browse the internet. As part of your diagnostics, you need to collect the following system information: host name, hardware (processor, memory, disk space), operating system version, IPv4 address, IPv6 address, and MAC address. Which command or tool would you use to gather this information on a Windows system?
- A
ipconfig /all
- B
systeminfo
- C
dxdiag
- D
msinfo32
Show answer and explanation
Correct answer: D
Explanation
The msinfo32 command (System Information) is the most comprehensive tool for retrieving the required information. It provides details about the operating system, hardware (processor, memory, disk space), network configuration (IPv4/IPv6 addresses, MAC address), and the host name, making it the best choice for the described scenario.
- A. Incorrect.
ipconfig /all is useful for obtaining detailed network configuration information, such as IP addresses and MAC addresses, but it does not provide hardware specifications, host name, or operating system version.
- B. Incorrect.
systeminfo provides a summary of system details, including the operating system version, memory, and host name, but it does not include network-specific details like IP addresses or MAC addresses.
- C. Incorrect.
dxdiag is primarily used for diagnosing graphics, sound, and DirectX-related issues. It does not include network information or detailed hardware specifications like processor and disk space.
- D. Correct.
msinfo32 (System Information) is a comprehensive tool that provides detailed system information, including hardware specifications, operating system version, host name, and network-related details like IP addresses and MAC addresses.