100-140 exam dumps

100-140 practice question 97 of 390

Cisco Certified Support Technician (CCST) IT Support. Associate level, Cisco. Free question with the correct answer and a full explanation.

100-140 Question 97

Select 2

A user reports that their computer is running slower than expected. Upon inspection, you find that the system has 4GB of RAM installed, but the motherboard supports up to 32GB. The user also frequently runs memory-intensive applications, such as video editing software. What steps should you take to improve system performance?

  1. A

    Upgrade the RAM to a higher capacity that the motherboard supports.

  2. B

    Replace the SATA storage drive with an NVMe SSD.

  3. C

    Install a new graphics card to enhance video rendering performance.

  4. D

    Check the motherboard's specifications to ensure compatibility with the new RAM.

  5. E

    Upgrade the wireless card for improved internet speed.

Show answer and explanation

Correct answers: A, D

Explanation

The primary issue in this scenario is the system running slower due to insufficient RAM for memory-intensive applications. Upgrading the RAM resolves this issue by increasing the system's capacity, and checking the motherboard's specifications ensures compatibility with the new hardware. The other options, while useful in specific scenarios, do not directly address the root cause of the slowdown.

  • A. Correct.

    Upgrading the RAM will provide the system with the additional memory required for running memory-intensive applications, improving performance.

  • B. Incorrect.

    While upgrading to an NVMe SSD can improve storage performance, it does not directly address the memory limitations causing the slowdown in this scenario.

  • C. Incorrect.

    Installing a new graphics card is not directly relevant to the issue described, as the user's primary concern is system memory, not graphics performance.

  • D. Correct.

    Checking the motherboard's specifications ensures the new RAM is compatible in terms of type, speed, and capacity, which is a crucial step before upgrading.

  • E. Incorrect.

    Upgrading the wireless card does not address the user's performance concerns, which are related to memory and application performance, not network speed.

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