300-445 Question 70
Select 3An enterprise network assurance team is designing a monitoring solution for a distributed cloud infrastructure. The team wants to automatically generate tickets in the IT Service Management (ITSM) system whenever a critical threshold for network latency is exceeded. They also need real-time visibility into telemetry data and wish to integrate it with their existing monitoring platform. Which integration types should the team prioritize to meet these requirements?
- A
API integration for seamless data exchange between the network monitoring tool and ITSM system
- B
Alerting thresholds to trigger actions when network latency exceeds predefined limits
- C
OpenTelemetry to standardize the collection and export of real-time telemetry data
- D
Manual log analysis to identify latency issues and raise tickets in the ITSM system
- E
Integration of a third-party load balancer to optimize traffic and reduce latency
Show answer and explanation
Correct answers: A, B, C
Explanation
The team's requirements focus on automating ITSM ticket generation, configuring thresholds for latency alerts, and ensuring real-time telemetry visibility. API integration facilitates seamless communication between the monitoring tool and ITSM system, while alerting thresholds and OpenTelemetry address the detection and data visibility needs. Manual processes and unrelated integrations like load balancers do not align with the scenario's objectives, making them incorrect choices.
- A. Correct.
API integration is essential for automating ticket generation in the ITSM system, ensuring seamless communication between tools.
- B. Correct.
Alerting thresholds enable the monitoring system to detect and act upon critical network conditions like high latency, aligning with the requirement.
- C. Correct.
OpenTelemetry provides standardization for collecting and exporting telemetry data, which is crucial for real-time visibility and integration with the monitoring platform.
- D. Incorrect.
Manual log analysis is not efficient or scalable for real-time monitoring and automated ticket generation, making it unsuitable for this scenario.
- E. Incorrect.
While a third-party load balancer might help reduce latency, it does not directly address the integration of monitoring, alerting, or ITSM systems.