CompTIAAssociate level220-1101Page 2 of 5

220-1101 exam dumps: questions 101 to 200 of 471

Page 2 of the free 220-1101 question bank for the A+ Core 1 exam. Questions 101 to 200 are listed below, the first 5 in full with answers and explanations. Back to page 1 for the exam overview and FAQ.

Question bank last updated June 2026

Free 220-1101 practice questions

Questions 101 to 105 of 471

Pick an answer before you open the explanation. Each question also has its own page with a permalink.

220-1101 Question 101

Single answerUnified threat management (UTM)

A small medical office has a single internet connection for 25 workstations, several VoIP phones, and a wireless guest network. The office manager wants one edge device that can centrally handle the internet firewall, block malicious websites, scan traffic for malware, and support VPN access for a doctor who works remotely. Which solution best meets these requirements?

  1. A

    Deploy a unified threat management (UTM) appliance at the network edge

  2. B

    Install host-based antivirus on each workstation and leave the existing basic router in place

  3. C

    Replace the switch with a Layer 2 managed switch and configure VLANs for the office and guest network

  4. D

    Use a wireless access point with WPA3 and MAC filtering as the primary security device

  5. E

    Set up a standalone proxy server only for web filtering and use remote desktop port forwarding for the doctor

Show answer and explanation

Correct answer: A

Explanation

The best answer is a unified threat management (UTM) appliance because the scenario calls for a single device at the network edge that combines several security capabilities: firewall protection, malicious-site blocking, traffic inspection for threats, and VPN access for a remote user. That combination closely matches the purpose of UTM platforms in small business environments. In CompTIA A+ Core 1 context, candidates should recognize UTM as an integrated security solution that can consolidate services such as stateful firewalling, content filtering, anti-malware inspection, intrusion prevention, and VPN connectivity. Best-practice guidance from major network security vendors and general SMB security design principles supports using a dedicated security gateway rather than trying to piece together partial solutions from switches, access points, or endpoint tools alone. While endpoint protection, VLANs, and secure wireless settings are all valuable, they do not independently satisfy the requirement for centralized, edge-based, multifunction network security.

  • A. Correct.

    Correct. A unified threat management (UTM) appliance combines multiple security functions into a single edge device, commonly including firewalling, content or URL filtering, malware or intrusion prevention features, and VPN services. In this scenario, the office specifically wants centralized protection and remote-access VPN capability from one device, which is the core use case for UTM in small and midsize environments.

  • B. Incorrect.

    Incorrect. Host-based antivirus is useful, but it does not replace perimeter protections such as a firewall, web filtering, and centralized VPN services. Leaving the basic router in place would not meet the requirement for a single device that manages multiple network security functions at the edge.

  • C. Incorrect.

    Incorrect. VLANs on a Layer 2 managed switch can help segment traffic, such as separating guest and internal networks, but a switch is not a substitute for a security gateway. VLANs alone do not provide malware scanning, URL filtering, or remote-access VPN termination.

  • D. Incorrect.

    Incorrect. WPA3 and MAC filtering can help with wireless access control, but they do not provide the full set of edge security services described. MAC filtering is also limited because MAC addresses can be spoofed, and a wireless access point is not the right primary platform for centralized threat management and VPN services.

  • E. Incorrect.

    Incorrect. A proxy server can provide web filtering, but by itself it does not deliver the broad integrated protections of a UTM appliance. In addition, using remote desktop port forwarding directly to an internal system is not a best practice when a secure VPN solution is required; it increases exposure and does not satisfy the request for centralized threat management.

220-1101 Question 102

Single answerLoad balancers

A small online retailer hosts its website on two identical web servers behind a load balancer. During peak shopping hours, users report that the site sometimes becomes unavailable even though one of the web servers is still working properly. The technician discovers that the load balancer is still sending some client requests to the failed server for several minutes after it goes offline. Which configuration change would BEST prevent this issue?

  1. A

    Enable health checks on the load balancer so it can automatically stop sending traffic to an unresponsive server

  2. B

    Increase the DHCP lease time for client devices so their IP addresses remain consistent during peak hours

  3. C

    Configure port forwarding on the router to direct all HTTP traffic to only one web server

  4. D

    Replace the switch with a managed switch that supports VLAN tagging for web traffic

Show answer and explanation

Correct answer: A

Explanation

The best answer is to enable health checks on the load balancer. In a real-world environment, load balancers are used to distribute traffic across multiple servers to improve performance and availability. However, to provide fault tolerance, they must also verify that each backend server is actually healthy. Health checks, sometimes called heartbeat checks or monitoring probes, typically test a service such as HTTP, HTTPS, or TCP on a schedule. If a server stops responding or returns an invalid response, the load balancer removes it from the active pool until it recovers. This behavior is a standard best practice in load-balanced environments and is documented by major vendors and cloud providers such as F5, Citrix, AWS Elastic Load Balancing, and Microsoft Azure Load Balancer. The other options involve networking concepts that may be useful in other scenarios, but they do not address the specific problem of continuing to send traffic to a failed server.

  • A. Correct.

    Correct. Health checks allow the load balancer to regularly test whether each backend server is responding on the expected service or port. If a server fails, the load balancer marks it unavailable and removes it from the rotation, which prevents clients from being sent to a downed system. This is a core load-balancer function used to maintain availability.

  • B. Incorrect.

    Incorrect. DHCP lease duration affects how long client devices keep IP addresses on the local network. It does not determine whether a load balancer can detect failed web servers or stop forwarding requests to them.

  • C. Incorrect.

    Incorrect. Port forwarding sends traffic from a public interface to a designated internal host, but directing all HTTP traffic to one server would eliminate load distribution and redundancy. It would not solve the problem of intelligently removing failed servers from service.

  • D. Incorrect.

    Incorrect. A managed switch with VLAN support can improve traffic segmentation and administration, but VLAN tagging does not provide server health awareness or load-balancer failover decisions. The issue is with backend server monitoring, not Layer 2 segmentation.

220-1101 Question 103

Single answerProxy servers

A technician is troubleshooting a user's web access issue in a corporate office. The user can reach internal company websites by name and can ping public IP addresses such as 8.8.8.8, but every web browser returns "Unable to connect" when opening external websites. Other users on the same network are browsing normally. The company requires employees to use an outbound proxy server for internet access. Which action should the technician take FIRST?

  1. A

    Verify that the user's browser or system proxy settings point to the correct corporate proxy server and port

  2. B

    Change the user's DNS servers to a public DNS service such as 8.8.8.8

  3. C

    Replace the user's network cable because packet loss is preventing HTTPS connections

  4. D

    Disable the Windows Defender Firewall to allow browser traffic to the internet

Show answer and explanation

Correct answer: A

Explanation

This question tests practical troubleshooting of proxy server issues. In environments that require an outbound proxy, a user may have working IP connectivity yet still be unable to browse externally if the proxy settings are wrong or missing. The key clues are: internal resources work, public IP addresses are reachable, other users are unaffected, and the company requires a proxy. That combination points first to checking the configured proxy server and port in the operating system or browser settings, or confirming any automatic configuration script/PAC settings if used. This aligns with standard troubleshooting methodology used in enterprise support: identify what is working, isolate what is unique to the affected user, and verify required configuration before making broader network or security changes. Relevant best practices are reflected in common enterprise endpoint management guidance from Microsoft and general network troubleshooting principles: confirm proxy configuration, avoid unauthorized DNS changes, and do not disable firewalls unless directed and justified during controlled troubleshooting.

  • A. Correct.

    This is the correct answer. The scenario strongly indicates that basic network connectivity is working: the user can access internal resources and ping a public IP address, which suggests the workstation has network access and routing to the internet. Because the organization requires a proxy server for outbound web traffic and other users are working normally, the most likely issue is an incorrect, missing, or outdated proxy configuration on this user's device or browser. Verifying the proxy hostname/IP and port is the most appropriate first troubleshooting step.

  • B. Incorrect.

    This is incorrect. A DNS problem would more likely prevent resolution of external website names, but the presence of a required corporate proxy changes the troubleshooting path. Many corporate environments send browser traffic to a proxy, and the browser may rely on the proxy rather than direct DNS resolution for outbound web access. Also, changing to public DNS without authorization is poor practice in a managed environment and would not be the first step.

  • C. Incorrect.

    This is incorrect. A bad cable would typically cause broader network issues such as intermittent or complete loss of connectivity, not a selective failure affecting only external web browsing while internal sites and public IP pings still work. The symptoms point much more specifically to an application-layer configuration problem related to the required proxy.

  • D. Incorrect.

    This is incorrect. Host firewalls can affect traffic, but disabling security controls is not an appropriate first troubleshooting step and is not supported by the evidence in the scenario. Since other users are working and the user can already communicate on the network, the more likely cause is proxy misconfiguration. Best practice is to verify configuration before weakening endpoint security.

220-1101 Question 104

Single answerLegacy/embedded systems

A medical office uses an older label printer connected to a Windows workstation that sends jobs to a legacy embedded controller over a serial connection. After the workstation was replaced, printing stopped. The new workstation has USB ports but no DB-9 serial port. Device Manager shows no COM ports, and the printer software only allows selection of COM1 through COM4. The office needs the fastest, lowest-risk solution that preserves the existing workflow and software. What should the technician do FIRST?

  1. A

    Install a USB-to-serial adapter and configure it to use an available COM port supported by the application

  2. B

    Replace the label printer with a network-capable model and migrate the office to TCP/IP printing

  3. C

    Use a USB-to-parallel adapter because legacy printers typically communicate over LPT ports

  4. D

    Connect the printer through a KVM switch so the workstation can emulate a hardware serial interface

Show answer and explanation

Correct answer: A

Explanation

Legacy and embedded systems often depend on older interfaces such as RS-232 serial connections and software that expects fixed COM-port assignments. On A+ Core 1, technicians are expected to recognize practical support methods for legacy hardware, including using adapter solutions when modern systems no longer include native ports. In this scenario, a USB-to-serial adapter is the best first action because it preserves the current printer, embedded controller, and software workflow with minimal change. After driver installation, the technician should verify the assigned COM port in Device Manager and, if necessary, manually reassign it to a supported port number such as COM1-COM4. This aligns with standard troubleshooting and change-minimization practices used when supporting legacy business equipment.

  • A. Correct.

    Correct. In a legacy or embedded-system environment, the preferred first step is usually the least disruptive method that preserves the existing application and device behavior. A USB-to-serial adapter can provide a COM port on a modern system that lacks a physical DB-9 port. After installing the proper driver, the adapter typically appears in Device Manager as a COM port, and the technician can assign it to COM1-COM4 if required by the older software. This is a common and practical approach for supporting serial-based embedded devices and legacy peripherals.

  • B. Incorrect.

    Incorrect. Replacing the printer and redesigning the workflow may eventually work, but it is not the fastest or lowest-risk first step. In environments using embedded or legacy systems, especially medical and line-of-business workflows, changing hardware and printing methods can introduce compatibility, validation, and training issues. A+ best practice emphasizes using the least invasive solution first when maintaining legacy systems.

  • C. Incorrect.

    Incorrect. This reflects a common misconception that all older printers use parallel connections. The scenario specifically states the device communicates over a serial connection and the software expects COM1 through COM4, which indicates RS-232 serial, not LPT/parallel. A USB-to-parallel adapter would not solve a missing serial port requirement.

  • D. Incorrect.

    Incorrect. A KVM switch is used to share keyboard, video, and mouse peripherals among multiple computers. It does not provide serial-port emulation for a printer application and is unrelated to restoring COM port access for legacy serial communications.

220-1101 Question 105

Single answerSupervisory control and data acquisition (SCADA)

A technician is asked to replace a failed workstation in a water treatment facility. The workstation is used by operators to monitor pumps and tank levels through a SCADA application. The plant manager says the replacement must be completed quickly and with minimal risk to operations. Which action should the technician take FIRST to best support the SCADA environment?

  1. A

    Verify the replacement workstation matches the approved hardware, operating system, and application requirements defined for the SCADA system

  2. B

    Upgrade the workstation to the newest available operating system to improve security before installing the SCADA software

  3. C

    Connect the replacement workstation to the internet and download the latest drivers and utilities from multiple vendor sites

  4. D

    Join the workstation to the general corporate domain so administrators can manage it with standard office IT policies

Show answer and explanation

Correct answer: A

Explanation

SCADA systems are part of operational technology environments where availability, predictability, and vendor-supported configurations are prioritized. For A+ Core 1, candidates should recognize that industrial systems are handled differently from standard business desktops. The best first step is to confirm that the replacement workstation matches the documented and approved SCADA baseline before making changes. This aligns with widely accepted industrial control system guidance, including principles from NIST SP 800-82, which emphasizes strict configuration control, limited unnecessary changes, and careful management of ICS assets. In practice, technicians should follow site documentation, approved images, vendor compatibility lists, and change-management procedures to minimize operational risk.

  • A. Correct.

    This is correct. In a SCADA environment, stability, compatibility, and adherence to the approved system baseline are critical. Industrial control systems often depend on specific hardware models, OS versions, driver sets, and application versions that have been tested by the vendor or engineering team. Replacing the workstation with one that matches the documented SCADA requirements reduces the chance of interrupting monitoring or control functions.

  • B. Incorrect.

    This is incorrect. Although security is important, immediately upgrading to the newest operating system can break compatibility with SCADA software, drivers, HMIs, or vendor-supported configurations. In industrial environments, unsupported upgrades can create more risk than benefit. The technician should first confirm the approved configuration rather than applying consumer-style upgrade practices.

  • C. Incorrect.

    This is incorrect. SCADA and other operational technology systems are commonly isolated or tightly controlled to reduce risk. Connecting a replacement system directly to the internet and pulling software from various sources can violate site policy, introduce malware risk, and create version inconsistency. Software and drivers should come from approved, validated sources according to the organization's change-control process.

  • D. Incorrect.

    This is incorrect. A SCADA workstation should not automatically be managed like a standard office PC. Applying normal corporate policies, software packages, or patch baselines can interfere with industrial applications and communications. Whether the device is domain-joined depends on the organization's ICS design and approved architecture, so this is not the best first action.

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220-1101 practice questions 101 to 200 of 471

Every question has a page with the answer and explanation. Numbers are stable, so you can bookmark or share them. The bank is split into 5 pages of up to 100 questions.

  1. 101.A small medical office has a single internet connection for 25 workstations, several VoIP phones, and a...
  2. 102.A small online retailer hosts its website on two identical web servers behind a load balancer. During peak...
  3. 103.A technician is troubleshooting a user's web access issue in a corporate office. The user can reach internal...
  4. 104.A medical office uses an older label printer connected to a Windows workstation that sends jobs to a legacy...
  5. 105.A technician is asked to replace a failed workstation in a water treatment facility. The workstation is used...
  6. 106.A small office installs several Wi-Fi–connected smart thermostats and lighting controllers. After...
  7. 107.A technician is configuring a small office's new network. The ISP provided a modem/router with the LAN set to...
  8. 108.A technician is troubleshooting a Windows laptop that can reach websites by IP address, but users cannot...
  9. 109.A technician is replacing the motherboard in a small office desktop used for basic accounting tasks. After...
  10. 110.A technician is configuring IPv6 connectivity for a small office workstation that can already reach local...
  11. 111.A small company migrated its customer portal to a cloud service. Users are told to access the site with the...
  12. 112.A small company moved its email service from an on-premises mail server to a cloud email provider over the...
  13. 113.A technician is helping a small business move email to a cloud provider. The provider's setup wizard says the...
  14. 114.A small office reports that several users are receiving a large number of unwanted advertising emails every...
  15. 115.A small business recently moved its outbound email to a cloud email provider. Soon after, several customers...
  16. 116.A small company recently moved its marketing email to a third-party service while keeping employee email on...
  17. 117.A small company has recently moved to a cloud email provider. After the move, several customers report...
  18. 118.A technician is setting up a small office network after replacing the router that provides DHCP services....
  19. 119.A small office uses a DHCP server to assign IPv4 addresses to employee laptops. Several users report that...
  20. 120.A technician is configuring a small office router for a new network. The office uses the 192.168.10.0/24...
  21. 121.A technician is configuring a small office DHCP scope for the 192.168.10.0/24 network. The router uses...
  22. 122.A small office uses managed switches to separate departments into VLANs. The accounting PCs are assigned to...
  23. 123.A support technician is troubleshooting a remote employee's laptop. The user can browse public websites from...
  24. 124.A small business is adding a separate guest Wi-Fi network for visitors. Management wants guest devices to...
  25. 125.A small office replaces its ISP-provided router with a new wireless router. After the installation, employees...
  26. 126.A technician is replacing an old unmanaged 24-port switch in a small office. The office has 18 PCs, 2 network...
  27. 127.A small business replaces its consumer-grade wireless router with a managed switch and separate wireless...
  28. 128.A small office is expanding and needs to connect six desktop PCs, a network printer, and a router so all...
  29. 129.A small office recently replaced its wireless router with a business-class wireless access point connected to...
  30. 130.A technician is troubleshooting a user's network connection in a small office. The wall jack at the user's...
  31. 131.A small office user reports that a new inventory application on their Windows 11 PC can access the local...
  32. 132.A technician is installing several new ceiling-mounted wireless access points in an office. Each access point...
  33. 133.A technician is installing a ceiling-mounted wireless access point in an older office area that does not have...
  34. 134.A technician replaces an old unmanaged 100 Mbps switch in a small office with a new Gigabit switch. After the...
  35. 135.A technician is installing several new ceiling-mounted wireless access points in an office. The access point...
  36. 136.A technician is troubleshooting a home internet outage. The customer has a separate cable modem and wireless...
  37. 137.A technician is setting up internet service for a small office that uses DSL over the existing telephone...
  38. 138.A technician is installing internet service for a small office that was recently upgraded to fiber. The...
  39. 139.A technician installs a new PCIe Gigabit NIC in a Windows 11 desktop that will be used for large file...
  40. 140.A small office uses MAC address filtering on its wireless router to allow only approved devices onto the...
  41. 141.A technician is setting up Wi-Fi for a small accounting office that has a single wireless router and several...
  42. 142.A technician is troubleshooting a Windows laptop that cannot access file shares or the internet after being...
  43. 143.A technician is configuring a small office printer with a static IPv4 address so employees on the local...
  44. 144.A technician is configuring a small office router for a new internal network. The ISP assigned the business a...
  45. 145.A small business hosts a web application on a server inside its office. The server has the private IPv4...
  46. 146.A technician is configuring a small office printer on a network that uses IPv6. A user reports the printer...
  47. 147.A technician is troubleshooting a Windows laptop that cannot access shared folders or the internet after...
  48. 148.A technician is upgrading RAM in several desktop PCs at a repair bench during winter. One motherboard fails...
  49. 149.A technician is setting up a small office router for 12 employees. The ISP provided a single public IP...
  50. 150.A technician is troubleshooting a desktop that cannot communicate with other devices on the local office...
  51. 151.A technician is troubleshooting a Windows laptop in a small office. The user can open shared folders on...
  52. 152.A technician is helping a small architecture firm that is moving into a temporary field office near a...
  53. 153.A small construction company is opening a temporary job-site office in a rural area for six months. The...
  54. 154.A technician is troubleshooting internet performance for a remote sales office that uses a satellite internet...
  55. 155.A technician is connecting a new 10 Gbps fiber uplink between a wiring closet switch and a distribution...
  56. 156.A technician is wiring a small office and needs to connect a workstation to a network switch located about 80...
  57. 157.A technician is installing internet service for a small office that is switching from cable to DSL. The...
  58. 158.A field technician is setting up a company-issued tablet so it can submit work orders from remote job sites...
  59. 159.A technician is setting up internet service for a small office in a rural area where cable and DSL are...
  60. 160.A technician is helping a small architectural firm set up connectivity between two office buildings located...
  61. 161.A technician is troubleshooting a desktop on a small office LAN. The PC can print to a local USB printer, but...
  62. 162.A small medical clinic is opening a satellite office 20 miles away and needs secure, always-on connectivity...
  63. 163.A technician is setting up a sales representative's tablet to use a wireless headset and occasionally share...
  64. 164.A company has three offices located across the same city and wants all sites to communicate over a...
  65. 165.A small business is replacing direct-attached storage on its application servers with a centralized storage...
  66. 166.A small office recently replaced its wireless router. Since the change, several older barcode scanners in the...
  67. 167.A technician is troubleshooting a workstation that cannot reach a file server by hostname, but it can...
  68. 168.A technician is installing a new wall-mounted VoIP phone in a small office. The cable run has already been...
  69. 169.A technician is terminating several Cat 6 Ethernet cable runs in a small office. After crimping the RJ45...
  70. 170.A technician is troubleshooting intermittent wireless connectivity in a small office. Users report that...
  71. 171.A technician is asked to activate a network drop in a newly remodeled office. The patch panel in the telecom...
  72. 172.A technician is terminating several Cat 6 cables onto a 110-style patch panel in a small office. After...
  73. 173.A technician has terminated both ends of a new Cat 6 Ethernet cable for a desktop rollout. When the cable is...
  74. 174.A technician is troubleshooting a desktop that cannot connect to the network after a motherboard replacement....
  75. 175.A technician is troubleshooting intermittent packet loss between a file server and a core switch. The network...
  76. 176.A graphic designer connects a new 27-inch monitor to a workstation and complains that text appears blurry and...
  77. 177.A user brings in a laptop and says the built-in display is cracked after being dropped. The laptop powers on...
  78. 178.A user reports that their laptop powers on and boots into Windows, but the built-in LCD appears extremely...
  79. 179.A graphic designer complains that colors on a new 27-inch monitor look accurate only when viewed straight on....
  80. 180.A small business is replacing several aging desktop monitors used at a reception desk. The staff primarily...
  81. 181.A user reports that text documents printed on a laser printer appear noticeably shifted upward on every page....
  82. 182.A graphic designer uses an OLED laptop for 10 hours a day with the Windows taskbar, design app toolbars, and...
  83. 183.A graphics designer asks a technician to recommend a new laptop display for editing HDR photos and videos on...
  84. 184.A user brings in a Windows tablet after dropping it. The display turns on and shows the desktop normally, but...
  85. 185.A user reports that an older laptop powers on normally and you can faintly see the desktop if you shine a...
  86. 186.A technician is troubleshooting a Windows laptop for a user who says a project folder on a USB flash drive...
  87. 187.A graphic designer is choosing between two 27-inch monitors for detailed photo editing. One monitor has a...
  88. 188.A user reports that a new 27-inch monitor connected to their desktop feels "laggy" when scrolling and gaming....
  89. 189.A user connects a new 27-inch monitor to a Windows 11 workstation and reports that text and icons look...
  90. 190.A graphic designer reports that product photos look vibrant on her laptop but appear dull and less saturated...
  91. 191.A technician is setting up a new workstation for a graphic designer who needs to connect two 4K monitors to a...
  92. 192.A technician is replacing a damaged network run between a switch in a wiring closet and a workstation on the...
  93. 193.A technician is installing a new desktop workstation in a warehouse office. The network switch is located...
  94. 194.A technician is upgrading a small office network and needs to recommend the correct network category cable...
  95. 195.A technician is replacing a damaged RJ-45 connector on a horizontal cable run between a wall jack and a patch...
  96. 196.A technician is troubleshooting intermittent internet outages in a small office that uses cable internet. The...
  97. 197.A technician is installing new Ethernet cabling for several desktop PCs in a small manufacturing office. The...
  98. 198.A small business wants to extend Ethernet connectivity from its main office to a detached warehouse about 60...
  99. 199.A technician is installing new Ethernet drops in a small office using unshielded twisted pair (UTP) cable....
  100. 200.A technician is installing new Ethernet cable for wireless access points in an office building. The cable...