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N10-009 exam dumps: questions 301 to 329 of 329

Page 4 of the free N10-009 question bank for the Network+ exam. Questions 301 to 329 are listed below, the first 5 in full with answers and explanations. Back to page 1 for the exam overview and FAQ.

Question bank last updated June 2026

Free N10-009 practice questions

Questions 301 to 305 of 329

Pick an answer before you open the explanation. Each question also has its own page with a permalink.

N10-009 Question 301

Single answer

A technician installs a new copper Ethernet run between a switch in a manufacturing area and a workstation 85 meters away. The cable was punched down to wall jacks on both ends and passes through an area with several large electric motors. After installation, the link LED comes up at 1 Gbps, but users report intermittent packet loss and very low throughput whenever the motors are running. A cable tester shows high near-end crosstalk (NEXT) and occasional errors on multiple pairs. Which of the following is the MOST likely cause of the problem?

  1. A

    The technician used UTP instead of STP in a high-EMI environment

  2. B

    The technician used single-mode fiber transceivers instead of multimode fiber transceivers

  3. C

    The technician accidentally transposed TX and RX pairs on one end of the cable

  4. D

    The total cable length exceeds the maximum allowed for twisted-pair Ethernet

Show answer and explanation

Correct answer: A

Explanation

The best answer is that the technician used UTP instead of STP in a high-EMI environment. Large electric motors can generate significant electromagnetic interference, which can degrade copper Ethernet signals. In industrial or manufacturing spaces, proper cable selection matters: STP can help reduce interference when installed correctly, while UTP is more vulnerable in electrically noisy areas. The mention of high near-end crosstalk (NEXT) and errors across multiple pairs points to a physical-layer cabling issue rather than a logical or configuration problem.

From a Network+ perspective, candidates should distinguish among several common cable problems:

  • Incorrect cable type: choosing UTP where STP is appropriate, or selecting the wrong category for required bandwidth, can produce degraded performance even if link lights appear normal.
  • Signal degradation: EMI, crosstalk, and attenuation can cause intermittent errors, retransmissions, and low throughput.
  • Improper termination: poor punchdowns, excessive untwisting at the jack, and split pairs can also increase NEXT and return loss.
  • TX/RX transposed: more likely to cause no link or immediate negotiation issues, not EMI-correlated packet loss.

Relevant best practices align with TIA/EIA structured cabling guidance and Ethernet physical-layer standards under IEEE 802.3: maintain pair twists as close as possible to the termination point, observe cable-category limits, keep copper away from EMI sources when possible, and use shielded cabling where the environment requires it. Also note that shielding is effective only when the overall cabling system is designed and grounded properly.

  • A. Correct.

    Correct. The scenario specifically mentions a copper Ethernet run installed near large electric motors, which are a common source of electromagnetic interference (EMI). In that type of environment, using shielded twisted pair (STP) is often preferable to unshielded twisted pair (UTP), provided it is installed and grounded properly. The symptoms also align: the link can still come up at 1 Gbps, but interference and signal degradation can cause intermittent packet loss and poor throughput under load or when nearby equipment is active. The reported high NEXT further supports a cabling quality issue that can be worsened by poor cable choice and installation in noisy environments.

  • B. Incorrect.

    Incorrect. This option refers to fiber optic cabling and optics, but the scenario clearly states this is a copper Ethernet run punched down to wall jacks. Single-mode versus multimode is a valid cable-selection issue in networking, but it does not match the described installation. A candidate might choose this if focusing only on the idea of using the wrong media type, but the details rule it out.

  • C. Incorrect.

    Incorrect. A TX/RX transposition issue would more likely prevent link establishment entirely unless corrected by auto-MDI/MDIX, which is common on modern Ethernet equipment. Even if auto-MDI/MDIX handled the crossover, it would not explain the strong correlation between errors and the motors running, nor would it typically produce a tester result showing high NEXT on multiple pairs. This distractor targets the common misconception that any intermittent Ethernet issue is due to pair reversal.

  • D. Incorrect.

    Incorrect. The workstation is 85 meters away, which is within the standard 100-meter maximum channel length for twisted-pair Ethernet, assuming the full channel including patch cables remains within spec. Attenuation can become a problem when distances exceed standards or when cable quality is poor, but the distance given does not by itself indicate an overlength run. The interference pattern tied to the motors is a much stronger clue.

N10-009 Question 302

Single answer

A technician installs a new 10GBASE-T link between a core switch and a virtualization host in a manufacturing area. The cable run is approximately 60 meters and passes through trays alongside motor power lines and variable-frequency drives. After the upgrade, the link comes up at 10 Gbps but users report intermittent retransmissions and poor throughput during business hours when the machinery is active. A cable tester shows excessive alien crosstalk and EMI-related errors, but no opens or shorts. Which of the following is the BEST corrective action?

  1. A

    Replace the existing Cat 5e UTP with properly terminated Cat 6a STP and ensure the shielding is bonded according to the manufacturer guidelines

  2. B

    Replace the existing patch panels with multimode fiber transceivers to reduce attenuation on the copper run

  3. C

    Re-terminate the cable using a rollover pinout to correct possible TX/RX transposition between the switch and server

  4. D

    Shorten the run to under 100 meters and keep the existing Cat 5e UTP because 10GBASE-T is supported on any copper cable under the maximum distance

Show answer and explanation

Correct answer: A

Explanation

The best answer is to replace the Cat 5e UTP with properly terminated Cat 6a STP and bond the shielding correctly. In real deployments, 10GBASE-T is commonly run over Cat 6a for up to 100 meters. Cat 5e is not the proper choice for a new 10 Gbps horizontal run, especially in a manufacturing space with significant electromagnetic interference. EMI from motors and variable-frequency drives can degrade copper Ethernet performance, and alien crosstalk becomes more significant at higher frequencies used by 10GBASE-T. CompTIA Network+ objectives expect candidates to distinguish among cable categories and shielding types, and to recognize symptoms of signal degradation such as crosstalk, interference, and attenuation. TIA/EIA structured cabling practices and manufacturer installation guides also stress correct termination and proper bonding/grounding when shielded cabling is used; improperly terminated STP can perform poorly or unpredictably. The other answers include common misconceptions: using rollover wiring for Ethernet, assuming any sub-100-meter copper run supports 10GbE, or proposing an imprecise fiber 'replacement' that does not match the troubleshooting evidence.

  • A. Correct.

    Correct. This scenario points to interference and crosstalk in a high-EMI industrial environment. Cat 5e is not the appropriate choice for a 60-meter 10GBASE-T run, and UTP is more susceptible to external interference when routed near motors and VFDs. Cat 6a is the commonly recommended cabling standard for 10GBASE-T up to 100 meters, and using STP in electrically noisy areas can help mitigate EMI when installed and grounded/bonded properly. The mention of proper termination also matters because poor shield termination can reduce or negate the benefits of shielded cabling.

  • B. Incorrect.

    Incorrect. Multimode fiber can be a valid medium for high-speed uplinks, but this option is technically flawed and does not address the stated problem correctly. Patch panels are not replaced with transceivers, and multimode fiber transceivers are not a direct fix for a copper cabling issue in the way described here. Also, the tester specifically identified alien crosstalk and EMI-related issues on the copper installation, suggesting the immediate best answer is to use the proper copper category and shielding for the environment rather than this mismatched solution.

  • C. Incorrect.

    Incorrect. TX/RX transposition is a wiring issue more commonly associated with crossover/straight-through mismatches or fiber pair polarity concerns, not with 10GBASE-T performance degradation caused by EMI and alien crosstalk after the link successfully negotiates. A rollover cable is used for console connections, not Ethernet data links, so this option reflects a common but incorrect confusion between cable types.

  • D. Incorrect.

    Incorrect. Although Ethernet standards define maximum channel lengths, being under 100 meters does not mean any copper category will support 10GBASE-T reliably. Cat 5e does not provide the expected 10GBASE-T support for this 60-meter industrial scenario, especially with documented alien crosstalk and EMI exposure. The misconception here is assuming distance alone determines suitability, while cable category and environmental conditions are also critical.

N10-009 Question 303

Single answerInterface issues: Increasing interface counters (Cyclic redundancy check (CRC), Runts, Giants, Drops)

A network technician is troubleshooting poor performance on a file server connected to a switch access port. Users report slow transfers and intermittent failures. The switch shows the following for the server's interface over the last hour: CRC errors are steadily increasing, runts are incrementing, giants remain at 0, and output drops are not increasing. The cable was recently replaced, but the issue persists. Which of the following is the MOST likely cause of the problem?

  1. A

    A duplex mismatch between the server NIC and the switch port

  2. B

    An MTU mismatch causing oversized Ethernet frames

  3. C

    A congested uplink causing packets to be dropped in the switch egress queue

  4. D

    A broadcast storm from a looped access port

Show answer and explanation

Correct answer: A

Explanation

This question focuses on interpreting interface counters to identify the most likely operational issue. CRC errors indicate corrupted frames, commonly associated with physical-layer problems or duplex mismatches. Runts are frames smaller than the minimum Ethernet frame size and are also commonly seen with collisions or duplex mismatches, particularly when half-duplex behavior appears on one side of a link. Since giants are not increasing, oversized frames or jumbo frame/MTU problems are unlikely. Since output drops are not increasing, congestion on the switch egress queue is also unlikely. In real-world troubleshooting, CompTIA Network+ objectives expect candidates to correlate counters such as CRC, runts, giants, and drops with likely root causes. Vendor documentation from Cisco and other switch manufacturers consistently associates CRC errors with bad cabling, interference, or duplex problems, while runts are often linked to collisions and mismatched duplex settings. A practical best practice is to verify both sides of the link for auto-negotiation compatibility or explicitly matched speed/duplex settings after confirming cabling and transceiver health.

  • A. Correct.

    Correct. A duplex mismatch is a classic cause of increasing CRC errors and runts, especially when one side is operating at full duplex and the other at half duplex. Late collisions and frame corruption can result, which often appears as CRC errors and undersized frames on switch interfaces. Because the cable has already been replaced and giants are not increasing, a Layer 1 media fault is less likely than a negotiation or configuration mismatch on the link.

  • B. Incorrect.

    Incorrect. An MTU mismatch typically results in fragmentation issues at Layer 3 or oversized frames if jumbo frames are involved, which would be more consistent with increasing giant counters rather than runts. In this scenario, giants remain at 0, so oversized frames are not the primary symptom.

  • C. Incorrect.

    Incorrect. Egress queue congestion usually shows up as increasing output drops or discard counters, especially during bursts of traffic. The scenario specifically states that output drops are not increasing, which makes switch congestion a poor fit for the observed interface statistics.

  • D. Incorrect.

    Incorrect. A broadcast storm can cause severe congestion, high CPU utilization, and widespread packet loss, but it is not the most direct explanation for a combination of CRC errors and runts on a single server-facing interface. A storm would more commonly affect multiple ports and may increase drop counters due to congestion rather than specifically indicating frame corruption from a duplex mismatch.

N10-009 Question 304

Single answerInterface issues: Increasing interface counters (Cyclic redundancy check (CRC), Runts, Giants, Drops)

A network administrator is troubleshooting poor application performance for users connected to a floor switch. On the switch uplink interface, the administrator notices that CRC errors and runts are steadily increasing, while utilization is moderate. The patch cable has already been replaced and the users still report intermittent slowdowns. Which action is the MOST appropriate next step to resolve the issue?

  1. A

    Configure a larger MTU on the uplink to prevent undersized frames

  2. B

    Investigate a duplex mismatch between the switch uplink and the connected device

  3. C

    Enable port security so malformed frames are dropped before reaching the interface

  4. D

    Replace the switch with a model that has larger packet buffers

Show answer and explanation

Correct answer: B

Explanation

CRC errors usually indicate frame corruption on the wire, often caused by physical-layer issues such as bad cabling, interference, failing transceivers, or a duplex mismatch. Runts are frames smaller than the minimum Ethernet frame size and are commonly associated with collisions or duplex problems, particularly when one side of a link is half duplex. In this scenario, the cable has already been replaced, making duplex mismatch the most likely next item to verify. By contrast, giants usually suggest oversized frames, often related to MTU/jumbo frame mismatches, and drops typically point to congestion, queue exhaustion, or buffer issues. Best practice is to check interface counters on both ends of the link, confirm speed and duplex settings match or are both set to auto-negotiation as appropriate, and review vendor guidance for Ethernet interface troubleshooting. These patterns are consistent with standard Ethernet troubleshooting recommendations published by major network vendors and reflected in CompTIA Network+ objectives on interface errors and performance analysis.

  • A. Incorrect.

    Incorrect. Increasing MTU affects the maximum frame size and is more relevant to giant frames or fragmentation-related issues. It does not prevent runts, which are undersized frames, and it does not address CRC errors caused by Layer 1/Layer 2 transmission problems. A common misconception is that any frame-size problem can be fixed with MTU changes, but runts and CRCs typically point elsewhere.

  • B. Correct.

    Correct. A duplex mismatch is a classic real-world cause of increasing CRC errors and runts, especially when utilization is not saturated and a cable replacement did not help. For example, one side operating at full duplex and the other at half duplex can produce late collisions, frame corruption, and undersized frames. Verifying speed/duplex settings or ensuring both sides negotiate correctly is the most appropriate next step.

  • C. Incorrect.

    Incorrect. Port security controls which MAC addresses are allowed on a port and can shut down or restrict a port due to policy violations. It does not correct CRC errors or runts caused by physical-layer faults or duplex mismatches. Someone might choose this option if they confuse malformed traffic with unauthorized traffic.

  • D. Incorrect.

    Incorrect. Larger packet buffers are more relevant to drops caused by congestion or microbursts, where frames are discarded because the interface cannot queue them fast enough. CRC errors and runts indicate corrupted or improperly transmitted frames, not a buffering limitation. Replacing the switch before checking duplex settings would be premature.

N10-009 Question 305

Single answerPort status: Error disabled, Administratively down, Suspended

A network technician is troubleshooting user connectivity after replacing a desk phone and reconnecting the attached PC to an access switch. The switch shows three different interface states on various ports: Gi1/0/10 is "err-disabled," Gi1/0/11 is "administratively down," and Gi1/0/12 is "suspended." The technician needs to identify which port most likely requires a configuration change to bring it up because it was intentionally shut down by an administrator, rather than blocked by a protocol or disabled because of a fault. Which port should the technician investigate first?

  1. A

    Gi1/0/10, because an err-disabled port indicates the interface was manually shut down for maintenance

  2. B

    Gi1/0/11, because administratively down indicates the interface is in a shutdown state in the configuration

  3. C

    Gi1/0/12, because suspended indicates the interface is physically disconnected and waiting for link

  4. D

    Any of the three ports, because these states all mean the same thing and require only a cable replacement

Show answer and explanation

Correct answer: B

Explanation

The best answer is Gi1/0/11 because administratively down is the status most clearly associated with an interface that has been intentionally disabled in the configuration. On Cisco-style switches and in common networking practice, this is typically caused by the shutdown command and is reversed with no shutdown. By contrast, err-disabled is a protective state entered automatically after specific events such as port-security violations, BPDU Guard triggers, UDLD issues, or other platform-specific fault conditions. Suspended is commonly seen when a switch intentionally prevents an interface from forwarding due to an inconsistency, often involving EtherChannel or similar logical link conditions. Best practice is to use interface status commands and review logs to determine whether a port was shut down manually, disabled by a protection mechanism, or suspended by a protocol. Vendor documentation for interface states and operational status outputs supports these distinctions.

  • A. Incorrect.

    Incorrect. An err-disabled port is typically placed into a disabled state automatically by the switch after a fault or policy violation, such as port security violations, BPDU Guard, or link-flap detection, depending on platform and configuration. It is not the same as a port intentionally shut down by an administrator. A candidate might choose this if they confuse a disabled state with a manual shutdown.

  • B. Correct.

    Correct. Administratively down means the interface has been disabled in the running or startup configuration, usually with the shutdown command. This is the state most directly associated with an intentional administrative action, and bringing it back up generally requires a configuration change such as no shutdown.

  • C. Incorrect.

    Incorrect. Suspended does not mean the port is simply unplugged. In switching environments, suspended commonly indicates the port has been logically prevented from forwarding because of a control-plane or aggregation issue, such as an EtherChannel inconsistency or related protocol condition. Someone might choose this if they confuse logical suspension with a lack of physical carrier.

  • D. Incorrect.

    Incorrect. These states do not mean the same thing. Administratively down points to a manual shutdown, err-disabled usually indicates an automatic protective disablement due to a detected problem, and suspended typically indicates a protocol or bundling-related condition. Replacing a cable would not resolve all of these states and may not resolve any of them.

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N10-009 practice questions 301 to 329 of 329

Every question has a page with the answer and explanation. Numbers are stable, so you can bookmark or share them. The bank is split into 4 pages of up to 100 questions.

  1. 301.A technician installs a new copper Ethernet run between a switch in a manufacturing area and a workstation 85...
  2. 302.A technician installs a new 10GBASE-T link between a core switch and a virtualization host in a manufacturing...
  3. 303.A network technician is troubleshooting poor performance on a file server connected to a switch access port....
  4. 304.A network administrator is troubleshooting poor application performance for users connected to a floor...
  5. 305.A network technician is troubleshooting user connectivity after replacing a desk phone and reconnecting the...
  6. 306.A network administrator replaces several office phones with new color-display VoIP phones and also adds two...
  7. 307.A network administrator replaces several office phones with new video-enabled VoIP phones and also installs...
  8. 308.Users in a branch office report that they can access internal file shares by IP address, but they cannot open...
  9. 309.Users in a branch office report that they can browse the internet by website name, but they cannot access the...
  10. 310.A technician adds a new access switch to an office network and connects it to two existing distribution...
  11. 311.A network administrator adds a new access switch to an office network. Shortly after installation, users on...
  12. 312.A network administrator is troubleshooting why a branch office file server at 10.20.30.50 cannot reach a...
  13. 313.A network administrator is troubleshooting why a workstation on 192.168.10.0/24 cannot reach an external SaaS...
  14. 314.A network technician is troubleshooting connectivity issues for users in a small office. All PCs should...
  15. 315.A network administrator receives several reports after deploying a new DHCP scope for the 192.168.50.0/24...
  16. 316.A network administrator receives complaints that users in one office suite experience very slow file...
  17. 317.A network administrator receives complaints that users in one office experience very slow file transfers to a...
  18. 318.A company has a 200 Mbps internet circuit shared by office users and a cloud-based call center. Every day at...
  19. 319.A company recently moved its customer support team to a cloud-based VoIP platform. During the afternoon,...
  20. 320.A network administrator is troubleshooting wireless issues on a corporate office floor with several access...
  21. 321.A company has deployed multiple wireless access points throughout a two-floor office to support VoIP handsets...
  22. 322.A network administrator receives reports that users in a branch office can reach internal resources by IP...
  23. 323.A network administrator is troubleshooting reports that users can reach internal web applications but cannot...
  24. 324.A network administrator is troubleshooting reports that users in a branch office can reach internet websites...
  25. 325.A systems administrator is troubleshooting why users on a Linux server cannot reach an internal web...
  26. 326.A network technician is troubleshooting a newly installed multimode fiber link between a wiring closet and a...
  27. 327.A network technician is troubleshooting a newly installed multimode fiber run between an access switch in a...
  28. 328.A technician is troubleshooting a report that a newly installed IP phone is not powering on when connected to...
  29. 329.A network technician is troubleshooting why a newly installed PoE security camera is not coming online after...