AI-102 Question 184
Single answerYou are developing an Azure AI solution to process customer feedback from support tickets. The goal is to extract entities such as product names, customer names, and locations from the text. Which Azure service should you use to achieve this?
- A
Azure Text Analytics
- B
Azure Form Recognizer
- C
Azure Speech to Text
- D
Azure Computer Vision
Show answer and explanation
Correct answer: A
Explanation
The Azure Text Analytics service is part of Azure Cognitive Services and is specifically designed for processing unstructured text. It includes features for extracting named entities such as people, organizations, locations, and product names, making it the best choice for the task described in this scenario.
- A. Correct.
Azure Text Analytics is specifically designed for natural language processing tasks like entity extraction, sentiment analysis, and key phrase extraction. It is the correct choice for extracting entities from unstructured text.
- B. Incorrect.
Azure Form Recognizer is used for extracting key-value pairs and table data from structured or semi-structured documents like invoices or forms. It is not suitable for extracting named entities from unstructured text.
- C. Incorrect.
Azure Speech to Text converts spoken language into text but does not provide capabilities for entity extraction from text.
- D. Incorrect.
Azure Computer Vision is used for image analysis, such as detecting objects, text in images, or faces. It does not process unstructured text for entity extraction.