AI-102 Question 325
Single answerYou are designing a conversational AI chatbot using Azure Bot Service. The chatbot must recognize user intents effectively even if users phrase their queries in different ways. How can you add alternate phrasing to improve the chatbot's ability to interpret user intents?
- A
Add alternate phrasing examples to the utterances list associated with each intent in Language Understanding (LUIS).
- B
Configure synonyms in Azure Cognitive Search to handle alternate phrasing.
- C
Enable Azure Bot Framework's automatic intent recognition feature to handle alternate phrasing without manual input.
- D
Use Azure Form Recognizer to train the chatbot on document-based alternate phrasing.
Show answer and explanation
Correct answer: A
Explanation
To improve intent recognition in a conversational AI chatbot, you need to provide diverse examples of how users might phrase their queries. In Azure Bot Service, this is done by adding alternate phrasing examples to the utterances list associated with each intent in LUIS. This ensures the model is trained to recognize various ways a user might express the same intent, enhancing the chatbot's accuracy and user experience.
- A. Correct.
Adding alternate phrasing to the utterances list in LUIS ensures the model is trained with diverse examples, improving its ability to recognize intents regardless of how users phrase their input.
- B. Incorrect.
Azure Cognitive Search deals with search indexing and is unrelated to chatbot intent recognition or alternate phrasing in conversational AI.
- C. Incorrect.
Azure Bot Framework does not have an automatic intent recognition feature that handles alternate phrasing without user-provided examples.
- D. Incorrect.
Azure Form Recognizer is designed for document processing and is not used for training chatbots on alternate phrasing.