AI-102 Question 328
Single answerYou are designing a conversational AI solution using Azure Language Studio to build a custom question-answering bot. The bot needs to understand diverse ways users may phrase the same question. For example, users might ask 'How can I reset my password?' in different ways like 'What are the steps to reset my password?' or 'Can you help me reset my password?'. Which feature should you use in Azure Language Studio to handle such alternate phrasings effectively?
- A
Add alternate phrasing for questions in the knowledge base
- B
Enable conversational logging in Azure Bot Service
- C
Integrate the bot with Azure Cognitive Search
- D
Use prebuilt intents from Azure Language Understanding (LUIS)
Show answer and explanation
Correct answer: A
Explanation
To handle alternate phrasings of user questions in a QnA bot built with Azure Language Studio, you can add alternate phrasing directly to the knowledge base. This ensures the bot can correctly interpret and respond to different ways users may frame the same question. This feature improves the bot's understanding and accuracy, making it more user-friendly.
- A. Correct.
Correct: Adding alternate phrasing in the knowledge base ensures the bot recognizes different variations of the same question, increasing its accuracy in responding to user queries.
- B. Incorrect.
Incorrect: Conversational logging helps analyze user-bot interactions but does not directly address alternate phrasings.
- C. Incorrect.
Incorrect: Azure Cognitive Search enhances the retrieval of documents but is unrelated to handling alternate user query phrasings.
- D. Incorrect.
Incorrect: Prebuilt intents in Azure Language Understanding (LUIS) are useful for intent recognition but do not address alternate question phrasing in a QnA context.