AI-102 Question 329
Select 2You are creating a chatbot using Azure Cognitive Services and want to add chit-chat capabilities to enhance the user experience. You are using Azure's QnA Maker to build and manage the knowledge base. What steps should you take to enable chit-chat in your knowledge base?
- A
Enable the chit-chat option while creating a new knowledge base in QnA Maker and select a predefined chit-chat personality.
- B
Manually add chit-chat questions and answers to your knowledge base by creating custom QnA pairs.
- C
Download a prebuilt chit-chat dataset from Azure and import it into the knowledge base.
- D
Enable chit-chat functionality in the QnA Maker settings after publishing your knowledge base.
- E
Use the Language Studio to integrate chit-chat capabilities as a separate endpoint.
Show answer and explanation
Correct answers: A, C
Explanation
To add chit-chat to a knowledge base in Azure QnA Maker, you can either enable it during the knowledge base creation process by selecting a predefined chit-chat personality or import a prebuilt chit-chat dataset into your knowledge base. These methods streamline the process of adding conversational, informal responses to enhance the user experience. Manually adding chit-chat QnA pairs or using unrelated tools like Language Studio is unnecessary.
- A. Correct.
This is correct because QnA Maker provides an option to add chit-chat during the creation of the knowledge base, where you can select a predefined chit-chat personality such as 'friendly' or 'professional'.
- B. Incorrect.
This is incorrect because manually adding chit-chat QnA pairs is not required when predefined chit-chat datasets are available in QnA Maker.
- C. Correct.
This is correct because QnA Maker allows you to import a prebuilt chit-chat dataset into your knowledge base to quickly enable chit-chat capabilities.
- D. Incorrect.
This is incorrect because chit-chat functionality cannot be enabled after publishing the knowledge base; it needs to be added during the creation or editing phase.
- E. Incorrect.
This is incorrect because Language Studio is not specifically used for enabling chit-chat in QnA Maker knowledge bases.