AI-900 Question 216
Select 3Your company wants to build a voice-enabled virtual assistant that can transcribe customer queries in real-time and respond with a synthesized voice. Which Azure services should you use to implement this functionality?
- A
Azure Speech to Text
- B
Azure Text to Speech
- C
Azure Form Recognizer
- D
Azure Translator
- E
Azure Bot Service
Show answer and explanation
Correct answers: A, B, E
Explanation
To implement a voice-enabled virtual assistant, you need Azure Speech to Text for real-time transcription of customer queries, Azure Text to Speech for generating spoken responses, and Azure Bot Service to manage the conversational flow and integrate the speech services. Form Recognizer and Translator are not relevant in this use case.
- A. Correct.
Azure Speech to Text is used to convert spoken language into text, which is necessary for transcribing customer queries in real-time.
- B. Correct.
Azure Text to Speech is used to synthesize spoken responses, allowing the virtual assistant to respond to customers with a natural-sounding voice.
- C. Incorrect.
Azure Form Recognizer is used to extract information from documents, which is unrelated to real-time speech recognition or synthesis.
- D. Incorrect.
Azure Translator is used for translating text between languages, which is not directly relevant to the core requirements of this scenario.
- E. Correct.
Azure Bot Service is used to create conversational AI solutions and can orchestrate the interaction between Speech to Text, Text to Speech, and other services to build the virtual assistant.