Field Service Consultant Certification: Complete Guide 2025
SALESFORCE-19
The Salesforce Field Service Consultant certification validates expertise in designing and implementing Field Service Lightning solutions for service organizations managing mobile workforces and field operations.
Exam Details
Resources
Everything you need to pass
Comprehensive preparation materials for your Field Service Consultant exam
Exam Content
Exam Domains & Topics
Master these 5 domains to pass your exam
Managing Resources and Scheduling
Work Orders and Service Contracts
Mobile Field Service
Field Service Configuration and Analytics
Field Service Implementation and Integration
Who Should Take This Exam?
- Salesforce consultants with 2-5 years of experience in Field Service implementations
- Service Cloud professionals looking to specialize in field service management
- Business analysts managing mobile workforce operations
- Implementation specialists working with service-based organizations
Study Timeline
10-14 weeks
Recommended duration
Foundation · Weeks 1-2
Review exam objectives & core concepts
Deep Dive · Weeks 3-6
Study each domain with hands-on labs
Practice & Review · Weeks 7-8
Take practice exams & target weak areas
Career
Career Opportunities
Roles and salary potential for Field Service Consultant certified professionals
Related Job Titles
$115,000
Average Annual Salary
Prerequisites
Salesforce Administrator certification (required) Service Cloud Consultant certification (required) 2-5 years of hands-on experience with Field Service Lightning Experience with service scheduling, mobile app configuration, and resource management Understanding of service operations and mobile workforce management
Field Service Consultant FAQs
Common questions about the SALESFORCE-19 certification exam
The Salesforce Field Service Consultant certification demonstrates expertise in designing, building, and implementing Field Service Lightning solutions. It validates knowledge of managing mobile workforces, scheduling optimization, work order management, and service operations for organizations with field technicians.
The exam is considered mid-level difficulty and requires both Administrator and Service Cloud Consultant certifications as prerequisites. With 2-5 years of practical Field Service experience and thorough study of scheduling, mobile configuration, and resource management, candidates typically need 10-14 weeks of focused preparation.
Field Service Consultants with this certification typically earn between $95,000 and $135,000 annually, with an average salary around $115,000. Compensation varies based on experience level, geographic location, industry sector, and whether you hold additional Salesforce certifications.
You must hold both the Salesforce Administrator certification and the Service Cloud Consultant certification before taking the Field Service Consultant exam. Salesforce also recommends 2-5 years of hands-on experience implementing Field Service Lightning solutions.
The Field Service Consultant certification is valid for 3 years from the date you pass the exam. To maintain your certification, you must complete the maintenance modules released on Trailhead each Salesforce release cycle (three times per year) before your certification expires.
About the Field Service Consultant Certification
The Field Service Consultant (SALESFORCE-19) is a professional-level certification offered by Salesforce. This certification validates your expertise in enterprise software and is recognized globally by employers seeking qualified professionals. The exam consists of 60 questions to be completed in 105 minutes, with a passing score of 67%. The exam fee is $200, and the certification is valid for 3 years.
Why Get Field Service Consultant Certified?
- Career Advancement: Certified professionals earn an average of $115,000 per year. Salesforce-certified professionals are among the most sought-after in the enterprise software industry.
- Industry Recognition: Salesforce certifications are respected worldwide by employers, demonstrating verified competency in enterprise software technologies and practices.
- Skill Validation: The Field Service Consultant exam rigorously tests your knowledge across 5 domains, ensuring you have the practical skills employers demand.
Field Service Consultant Exam Format & Details
The SALESFORCE-19 exam is designed to test both theoretical knowledge and practical application. Candidates are given 105 minutes to complete the exam, which contains approximately 60 questions. A score of 67% is required to pass. As a professional-level exam, it requires significant hands-on experience and deep technical knowledge. Prerequisites include: Salesforce Administrator certification (required) Service Cloud Consultant certification (required) 2-5 years of hands-on experience with Field Service Lightning Experience with service scheduling, mobile app configuration, and resource management Understanding of service operations and mobile workforce management.
Exam Domains & Topics
The Field Service Consultant exam covers 5 key domains. Understanding the weight of each domain helps you allocate your study time effectively:
- Managing Resources and Scheduling (28% of exam)
- Work Orders and Service Contracts (23% of exam)
- Mobile Field Service (22% of exam)
- Field Service Configuration and Analytics (15% of exam)
- Field Service Implementation and Integration (12% of exam)
Who Should Take the Field Service Consultant Exam?
This certification is designed for professionals in the following roles:
- Salesforce consultants with 2-5 years of experience in Field Service implementations
- Service Cloud professionals looking to specialize in field service management
- Business analysts managing mobile workforce operations
- Implementation specialists working with service-based organizations
Career Opportunities & Salary
Earning the Field Service Consultant certification opens doors to roles such as Field Service Consultant, Field Service Solution Architect, Service Operations Manager, Mobile Workforce Management Consultant. Certified professionals earn an average salary of $115,000 per year, reflecting the high demand for enterprise software skills in today's job market.
Recertification & Renewal
The Field Service Consultant certification is valid for 3 years. To maintain your credential, you will need to meet Salesforce's renewal requirements before your certification expires. This may include earning continuing education credits, passing a recertification exam, or earning a higher-level certification.
Exam Registration & Cost
The SALESFORCE-19 exam costs $200. You can register through Salesforce's official website or an authorized testing center. Most candidates choose between in-person testing at a Pearson VUE or PSI center and online proctored exams taken from home. Be sure to review the exam policies, including identification requirements and prohibited items, before your test date.
How to Prepare for SALESFORCE-19
We recommend 10-14 weeks of dedicated study time to prepare for the Field Service Consultant exam. Start by reviewing the official exam objectives, then work through each domain systematically. Regular practice with exam-style questions is essential for building confidence and identifying weak areas. Combine reading with hands-on practice to develop both theoretical knowledge and practical skills.
Hydranode offers comprehensive preparation materials including practice exams, study guides, and free practice tests to help you pass on your first attempt. Our AI-powered practice questions are designed to match the format and difficulty of the actual SALESFORCE-19 exam, giving you realistic preparation and instant feedback on your performance.