100-140 Question 152
Single answerYou are troubleshooting a file access issue for a user in your organization. The user is unable to open a shared document located on a network drive. Upon investigation, you find that the user is part of the correct group that has read-only access to the file. What should you verify next to resolve the issue?
- A
Check if the user explicitly has Deny permissions set for the file.
- B
Verify that the network drive is online and accessible.
- C
Ensure the user has write permissions to the file.
- D
Confirm that the file is not corrupted.
Show answer and explanation
Correct answer: A
Explanation
When troubleshooting access issues, explicit Deny permissions can override inherited permissions. Even if a user is part of a group with access, their individual permissions should be checked for Deny rules. This is a fundamental step to ensure correct access control.
- A. Correct.
Users may inherit permissions from groups, but explicit Deny permissions for the user can override any other permissions, including group-level access. This is a critical step to verify in such scenarios.
- B. Incorrect.
While ensuring the network drive is accessible is important, the user-specific access issue suggests this is not related to the network drive's status.
- C. Incorrect.
The user only needs read permissions to open the file. Write permissions are not required for this specific issue.
- D. Incorrect.
File corruption is unrelated to access permissions. If the file were corrupted, the issue would not specifically affect this user.