100-140 exam dumps

100-140 practice question 257 of 390

Cisco Certified Support Technician (CCST) IT Support. Associate level, Cisco. Free question with the correct answer and a full explanation.

100-140 Question 257

Select 3

A user is experiencing issues with a web application where changes made to the website are not appearing on their browser. You suspect this might be due to cached data. What steps should you take to clear the browser cache in Google Chrome?

  1. A

    Navigate to Chrome's 'Settings' and select 'Clear browsing data'.

  2. B

    Press Ctrl+Shift+Del (or Cmd+Shift+Delete on Mac) to open the 'Clear browsing data' window.

  3. C

    Uninstall and reinstall Google Chrome to clear the cache.

  4. D

    In the 'Clear browsing data' window, ensure 'Cached images and files' is selected before clicking 'Clear data'.

  5. E

    Restart the computer to automatically clear the browser cache.

Show answer and explanation

Correct answers: A, B, D

Explanation

Clearing the browser cache is essential when troubleshooting issues related to outdated or corrupted cached data. In Google Chrome, this can be done by accessing 'Clear browsing data' through Chrome's settings or using a keyboard shortcut. Ensuring 'Cached images and files' is selected before clearing the data is crucial, as this is the specific option that removes cached files. Uninstalling the browser or restarting the computer is unnecessary for this task.

  • A. Correct.

    Correct: This is one way to access the 'Clear browsing data' option in Chrome, allowing you to clear the cache.

  • B. Correct.

    Correct: This keyboard shortcut directly opens the 'Clear browsing data' window in Chrome, which is an efficient way to clear the cache.

  • C. Incorrect.

    Incorrect: Uninstalling and reinstalling Chrome is unnecessary and inefficient for clearing the browser cache.

  • D. Correct.

    Correct: Selecting 'Cached images and files' ensures that the browser cache is cleared; otherwise, the cache will remain.

  • E. Incorrect.

    Incorrect: Restarting the computer does not clear the browser cache; it only refreshes system processes.

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