220-1102 Question 144
Single answerGeneral optionsA user reports that after downloading several PDF invoices from a vendor portal, every invoice opens in a web browser instead of Adobe Acrobat Reader. The user wants PDFs to open in Acrobat by default, but they do not want any browser settings changed. On a Windows 10/11 PC, which Control Panel applet should a technician use to make this change most directly?
- A
Default Programs
- B
Internet Options
- C
Programs and Features
- D
File Explorer Options
Show answer and explanation
Correct answer: A
Explanation
This question targets Windows Control Panel general options, specifically identifying the correct applet for a common support task. In Windows, file associations are managed through Default Programs or the Settings app's default apps interface, depending on the version and workflow used. The practical objective is to change the default handler for a file type, not to alter browser configuration, uninstall software, or modify folder behavior. Microsoft's Windows documentation for default apps and file associations supports using the default-apps/file-association tools for this task. On the A+ Core 2 exam, technicians should distinguish between similarly named administrative tools and select the one that directly addresses the user's stated requirement with minimal unnecessary changes.
- A. Correct.
Correct. Default Programs is the Control Panel area used to configure default applications and file associations. A technician can use it to change which application opens .pdf files by default, such as setting Adobe Acrobat Reader instead of a web browser. This matches the user's requirement to change the default app for a file type without modifying browser behavior globally.
- B. Incorrect.
Incorrect. Internet Options manages browser-related settings such as security zones, privacy, content, connections, and some web behavior. Although the symptom involves a browser opening PDFs, Internet Options is not the most direct place to change the Windows file association for .pdf files.
- C. Incorrect.
Incorrect. Programs and Features is used to uninstall, repair, or change installed desktop applications and Windows features. It does not primarily manage which app is associated with a specific file extension like .pdf.
- D. Incorrect.
Incorrect. File Explorer Options controls folder views, hidden files, search behavior, and navigation preferences. It does not directly set default applications for file types.