220-1102 Question 145
Single answerView optionsA user on a Windows 10 workstation says an application keeps saving files to a hidden folder under their profile, and they need to verify the contents before a software migration. When the technician opens File Explorer, the folder does not appear even though the path is correct. Which action should the technician take first to make the folder visible in File Explorer?
- A
Open File Explorer and enable Hidden items from the View tab
- B
Open Folder Options and disable Hide extensions for known file types
- C
Open File Explorer and switch the layout from Details to Large icons
- D
Open Folder Options and clear Hide protected operating system files
Show answer and explanation
Correct answer: A
Explanation
This question tests practical use of Windows File Explorer view options. In Windows 10, hidden files and folders can be displayed by opening File Explorer and selecting View > Hidden items. This is the correct first troubleshooting step when a folder exists but is not visible because it has the hidden attribute. Showing file extensions is useful for security and file identification, but it does not reveal hidden folders. Changing layout options such as Details or Large icons affects presentation only. Revealing protected operating system files is a more advanced setting found in Folder Options and should be avoided unless specifically required, because it can expose critical system files and increase the risk of accidental changes. This aligns with Microsoft File Explorer and Folder Options best practices for safely viewing hidden content.
- A. Correct.
Correct. In Windows 10 File Explorer, selecting Hidden items on the View tab displays files and folders marked with the hidden attribute. If the user needs to view a hidden folder in their profile, this is the least invasive and most appropriate first step.
- B. Incorrect.
Incorrect. Disabling Hide extensions for known file types changes whether file name extensions such as .txt or .exe are shown. It does not make hidden folders visible. A technician might choose this if they confuse hidden items with hidden file extensions.
- C. Incorrect.
Incorrect. Changing from Details to Large icons only affects how items are displayed visually in File Explorer. It does not affect whether hidden files or folders are shown.
- D. Incorrect.
Incorrect. Clearing Hide protected operating system files would reveal sensitive system files, which is unnecessary and not the recommended first action for viewing a standard hidden application folder. A technician might choose this by confusing protected OS files with ordinary hidden folders.