AI-900 Question 3
Single answerA company wants to implement a solution that uses Artificial Intelligence (AI) to analyze customer feedback and categorize it into positive, negative, or neutral sentiments. Which of the following AI workloads best aligns with this requirement?
- A
Natural Language Processing (NLP)
- B
Computer Vision
- C
Anomaly Detection
- D
Robotics Process Automation (RPA)
Show answer and explanation
Correct answer: A
Explanation
The task described requires analyzing customer feedback, which is a text-based dataset, to determine sentiment. This aligns with Natural Language Processing (NLP), a key AI workload that enables machines to understand and process human language.
- A. Correct.
Natural Language Processing (NLP) is the correct choice because it focuses on analyzing and interpreting human language, such as text or speech. Sentiment analysis is a common NLP task.
- B. Incorrect.
Computer Vision is incorrect because it deals with analyzing visual data like images or videos, which is not relevant to the task of analyzing customer feedback text.
- C. Incorrect.
Anomaly Detection is incorrect because it is used to identify unusual patterns or outliers in data, such as detecting fraud, and does not align with the requirement of categorizing sentiment.
- D. Incorrect.
Robotics Process Automation (RPA) is incorrect because it automates repetitive tasks and workflows, and it is not designed for analyzing or interpreting text sentiment.