CLF-C02 Question 263
Single answerA company with a small development team is building a new application on AWS and needs guidance on best practices, architecture reviews, and assistance with troubleshooting. They want to ensure they have access to technical support 24/7 and can open unlimited cases. Which AWS Support plan is the most appropriate for their needs?
- A
AWS Basic Support
- B
AWS Developer Support
- C
AWS Business Support
- D
AWS Enterprise Support
Show answer and explanation
Correct answer: C
Explanation
The AWS Business Support plan is the most appropriate for the company's needs as it provides 24/7 access to AWS engineers, architecture reviews, and unlimited case submissions, which are essential for the small development team building a production application. Other options either lack these features or are unnecessarily advanced and costly for the described scenario.
- A. Incorrect.
AWS Basic Support provides free access to AWS documentation and limited customer service but does not include technical support or 24/7 access to technical engineers.
- B. Incorrect.
AWS Developer Support provides access to technical support during business hours but does not include 24/7 access or architecture reviews, which are requirements in the scenario.
- C. Correct.
AWS Business Support is designed for production workloads, includes 24/7 access to AWS engineers, architecture reviews, and unlimited case submissions, which meet the company's requirements.
- D. Incorrect.
AWS Enterprise Support is designed for larger, mission-critical applications. While it includes all the features of Business Support, it is more expensive and provides features such as a Technical Account Manager (TAM), which is not explicitly needed in this scenario.