100-140 exam dumps

100-140 practice question 240 of 390

Cisco Certified Support Technician (CCST) IT Support. Associate level, Cisco. Free question with the correct answer and a full explanation.

100-140 Question 240

Single answer

A user reports that their computer running Windows 10 is taking an unusually long time to boot. Upon investigation, you notice several third-party applications automatically start during boot, and the disk usage is constantly at 100%. What is the best course of action to resolve the issue?

  1. A

    Disable unnecessary startup programs using the Task Manager.

  2. B

    Reinstall the Windows 10 operating system.

  3. C

    Upgrade the computer's RAM to improve performance.

  4. D

    Perform a system restore to roll back to a previous state.

Show answer and explanation

Correct answer: A

Explanation

The excessive boot time and high disk usage are likely caused by too many applications starting automatically during boot. Disabling unnecessary startup programs is a targeted and efficient solution to reduce boot time and disk usage. Other options either do not directly address the problem or are more drastic steps that should only be taken if simpler troubleshooting steps fail.

  • A. Correct.

    Disabling unnecessary startup programs using Task Manager can reduce boot time and lower disk usage, addressing the root cause of the issue efficiently.

  • B. Incorrect.

    Reinstalling the operating system is an extreme measure for this issue and should only be considered as a last resort.

  • C. Incorrect.

    Upgrading the RAM may improve overall performance, but it does not directly address the issue of excessive disk usage caused by unnecessary startup programs.

  • D. Incorrect.

    A system restore could resolve the issue if it started after a recent change, but it is not the most direct or efficient solution for managing startup programs.

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