AI-900 Question 230
Single answerA company wants to build an application to analyze customer reviews and automatically identify the sentiment (positive, neutral, or negative) in each review. Which Azure tool or service is best suited for this natural language processing (NLP) workload?
- A
Azure Cognitive Services - Text Analytics
- B
Azure Machine Learning Designer
- C
Azure Bot Service
- D
Azure Cognitive Search
Show answer and explanation
Correct answer: A
Explanation
The Azure Cognitive Services - Text Analytics API is the most appropriate service for sentiment analysis in customer reviews because it provides ready-to-use NLP capabilities. It eliminates the need to build and train custom models, making it an efficient solution for this specific workload.
- A. Correct.
Azure Cognitive Services - Text Analytics is the correct tool for sentiment analysis and other NLP tasks such as key phrase extraction and language detection. It provides pre-built NLP capabilities and is specifically designed for such use cases.
- B. Incorrect.
Azure Machine Learning Designer is a tool for creating machine learning models without coding, but it requires users to create and train custom models. It is not specifically pre-built for sentiment analysis.
- C. Incorrect.
Azure Bot Service is used to build conversational AI applications, such as chatbots. While it may use NLP for conversation understanding, it is not the ideal choice for standalone sentiment analysis tasks.
- D. Incorrect.
Azure Cognitive Search is a service for indexing and searching content, and while it includes some AI capabilities, it is not designed for analyzing sentiment in text.